Meet the Square One team

A company is nothing without the team that runs it. Provided below are biographies for Square One’s leaders and directors. Scroll down a bit more for biographies for the rest of the team.

Aneel Mattu

Aneel Mattu

Director, Marketing
Email | LinkedIn

Before joining Square One, Aneel led a team at a digital marketing agency focused on growing the online presence of its clients. Aneel has a Bachelor of Business Administration in Marketing Management from Kwantlen University and the University of Calgary. As Director of Marketing, he leads a team responsible for the continued online growth of Square One through multiple different channels, which include SEM, content marketing, and strategic partnerships. Aneel currently holds a general insurance level 1 license in BC. He also holds an OTL license in Ontario.

Annie Zhang

Annie Zhang

In-house Legal Counsel
Email | LinkedIn

Before joining Square One, Annie served as corporate counsel for the Charlwood Pacific Group of companies, which include Century 21 Canada, Centum Financial Group, Real Property Management, and Uniglobe Travel. Annie has a law degree from the University of British Columbia and a Bachelor of Arts from the University of Regina. She currently holds a general insurance level 1 license in BC.

Ceri Morris

Ceri Morris

Product + Underwriting Manager
Email

Prior to joining Square One, Ceri worked as Product Manager at BNP Paribas Bank. She brings in 20 years of insurance experience.

Chris Bayly

Chris Bayly

Senior Vice President + Chief Financial Officer
Email | LinkedIn

Chris is an accomplished insurance professional with 17 years of experience in the financial services and insurance industries.

Before co-founding Square One, Chris was a member of the management team at the British Columbia Automobile Association (BCAA). He led the association’s centralized analytics department, which provided critical support for strategy formulation and decision making.

While at BCAA, Chris was instrumental in, among other things: business case development; merger and acquisition opportunities; underwriting and reinsurance management; product development and pricing; distribution initiatives; business process improvements; and, technology implementations and conversions. Chris also managed business planning and budgeting for BCAA’s insurance division. As a result, Chris has a deep understanding of insurance financials.

Chris holds a Bachelor of Economics.

Daniel Mirkovic

Daniel Mirkovic

President + CEO
Email | LinkedIn

After 16 years in progressively senior positions in the insurance industry, Daniel co-founded Square One. The company is the only true online home insurance provider in North America. And, the company offers the only home insurance policy that can be personalized to the needs of individual customers.

Prior to starting Square One, Daniel was vice president of the insurance and travel divisions at the British Columbia Automobile Association (BCAA). Under his leadership, BCAA was recognized by JD Power and Associates as having the highest in customer satisfaction among all home insurance providers in Canada. BCAA was also recognized for having one of the most profitable and successful insurance operations in Canada.

Daniel has a bachelor of commerce and a master of business administration, both from the Sauder School of Business at the University of British Columbia. He holds a Canadian Accredited Insurance Broker designation and a general insurance level 3 license in BC, Alberta, Saskatchewan and Manitoba. In addition, he also holds an OTL license in Ontario. Daniel is the nominee for our corporate agency license.

Dejan Mirkovic

Dejan Mirkovic

Board Director
Email

Dejan is a successful entrepreneur who co-founded Cityfone Telecommunications, Canada’s first independent mobile virtual network operator. Cityfone operated several consumer facing wireless brands including; Cityfone™; Searsconnect™ Wireless (for Sears Canada); and, Talk & Save® Wireless (for RBC Financial). In July 2010, Rogers Wireless acquired Cityfone.

Dejan is the President of Goose Insurance Services, a travel insurance provider. This BC-based company offers travel insurance across Canada through a mobile app that is available for Android and Apple devices. It serves customers across North America.

Dennis Shum

Dennis Shum

Accounting Manager
Email

Before joining Square One, Dennis worked at CloudMD as an Accounting Manager. Dennis is new to insurance but is looking forward to learning about the industry. He attended the Western School of Business with a focus on achieving his CPA.

Devon McGuire

Devon McGuire

Call Centre Manager
Email | LinkedIn

Devon has worked in the insurance industry since 2007, starting her insurance career with a BC-based credit union. She joined Square One in 2012, bringing her insurance and customer service experience, as well as a broad knowledge base and a dedication to serving and meeting the needs of her clients. She is proud of the career that she has been able to develop at Square One, and to be able to participate in the company’s growth. Devon holds a Canadian Accredited Insurance Broker designation, and a general insurance level 2 license in BC, Alberta and Manitoba. She holds a general insurance level 3 license in Saskatchewan. Additionally, she holds an OTL license in Ontario.

Douglas Mathew

Douglas Mathew

Board Director
Email

Douglas recently retired as a Partner of Thorsteinssons LLP, Tax Lawyers, which is the largest law firm in Canada practicing solely in the area of taxation. His 25 years of practice concentrated on tax opinion work and civil tax litigation, including appellate-level advocacy at the Supreme Court of Canada and the Federal Court of Appeal. He appeared before the Tax Court of Canada and provincial and territorial Superior Courts. He also represented taxpayers in the appeal process with the Canada Revenue Agency and provincial tax authorities.

In addition to acting as a board director for Square One, Doug is a Principal of Comat Mortgage Corporation, a private lending and investment company.

Igor Stevanovic

Igor Stevanovic

Call Centre Manager
Email | LinkedIn

Prior to joining Square One, Igor worked for Kitsilano Insurance where he sold many different types of insurance, including home insurance. He has been in the insurance industry since 2008. Igor holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. He also holds an OTL license in Ontario. Additionally, he has a Bachelor of Business Administration Degree.

Jas Sandhu

Jas Sandhu

Vice President, Sales
Email | LinkedIn

Jas is Square One’s Vice President of Sales. and has worked in the insurance industry since 1996 and joined Square One in 2011. With broad experience in personal lines, Jas has focused on serving her home insurance customers for the past 12 years. She understands what customers need, delivering above and beyond. While at the British Columbia Automobile Association, she received a 92% customer service satisfaction rating. Jas has earned both her Canadian Insurance Professional designation and General Insurance Diploma. She holds a general insurance level 2 license in BC, Alberta, Manitoba and a general insurance level 3 license in Saskatchewan. She also holds an OTL license in Ontario. Additionally, Jas qualifies for a general insurance license level 3.

Jason Vander Zalm

Jason Vander Zalm

Senior Vice President + Chief Technology Officer
Email | LinkedIn

Jason ensures that Square One is effectively harnessing the transformative power of technology. He is responsible for all software and web development, system administration, physical IT infrastructure, and relationships with technology-related vendors. He joins Square One with a strong track record in business requirements analysis, project management, and software development.

Most recently, Jason spent four years at the British Columbia Automobile Association. While there, he was responsible for the feature prioritization, business analysis, and quality assurance of all of the company’s business facing systems. He was also involved in a multi-million dollar rewrite of the company’s policy management system and subsequent successful migration of more than a million policies.

Jason previously led the account management and software development functions at a Toronto based IT consulting company. And, he gained his strong technical background during his time as a software engineer at companies like Nokia Mobile Phones and Infowave Software.

Jason has a Bachelor of Science in Software Engineering from the University of Victoria and a master of business administration from the Sauder School of Business at the University of British Columbia. Jason holds a general insurance level 1 license in BC. He also holds an OTL license in Ontario.

Jody Barker-Leuthard

Jody Barker-Leuthard

Data Science Manager
Email | LinkedIn

Jody joins the management team with a wealth of practical, technical, and leadership experience that he has been refining at Square One since 2015. Jody holds a Master of Science in Statistics from the University of Toronto and a Bachelor of Science in Mathematics from the University of British Columbia.

Kristina Wheeler

Kristina Wheeler

Director, Operations
Email

As Director of Operations, Kris is responsible for streamlining all our practices and processes to ensure our customers are served both effectively and efficiently. She leverages her more than 15 years of experience in personal lines insurance as an insurance agent, a sales manager, a business analyst and an underwriter at the British Columbia Automobile Association. Kris has a Canadian Accredited Insurance Broker designation. She holds a general insurance level 2 license in BC, Alberta, Manitoba, and a general insurance level 3 license in Saskatchewan. She also holds an OTL license in Ontario.

Rena Novotny

Rena Novotny

Complex Loss Manager, Technical Specialist, and Claims Coach | Square One Claims | Canada
Email | LinkedIn

After being a staff adjuster and junior examiner, Rena started her 23-year career as an independent adjuster where she specialized in complex property, liability and special risk loss. As a branch manager, Rena hired, trained, mentored and coached several adjusters. She continues part-time post graduate studies in neuro-psychology and traumatization, learning how both may impact the insured’s engagement on catastrophic claims. Rena has earned her MA (Conflict Analysis and Management), CRM and CIP. She also holds a level 3 adjuster’s license in BC, Alberta and Saskatchewan. Additionally, she has her full adjuster’s license in Ontario.

Rupert Pong

Rupert Pong

Claims Supervisor + Vendor Manager | Square One Claims
Email | LinkedIn

With over 20 years of claims experience, Rupert holds the role of Claims Examiner at Square One. Prior to joining Square One, Rupert worked for Granite Claims Solutions as an independent Claims Adjuster. He has also worked for Wawanesa Insurance, Canadian Northern Shield, Canadian Direct Insurance and the Insurance Corporation of British Columbia. Rupert holds a level 2 adjuster’s license in BC and a level 1 in Alberta and Saskatchewan. He also holds a full adjuster’s license in Ontario.

Scott McBride

Scott McBride

Board Chair
Email

Scott recently retired from his position as the President and Chief Executive Officer of Consumer Protection British Columbia. Previously, he served as the Senior Vice President and Chief Operating Officer at the British Columbia Automobile Association. He brings nearly 30 years of experience as a business strategist and operations executive, including 14 years in the insurance industry, complemented by 11 years in the financial services industry.

G. Sunny Dhiman

G. Sunny Dhiman

Call Centre Manager
Email | LinkedIn

Sunny brings passion and enthusiasm for excellent customer service and is always willing to go above and beyond to ensure customer satisfaction. Prior to joining Square One, Sunny worked in the restaurant industry for over five years, including more than three years in a management position. Sunny currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. He also holds an OTL license in Ontario. Additionally, he is working towards his Canadian Accredited Insurance Broker designation. Sunny also holds a diploma in Accounting Management.

Wendy McCracken

Wendy McCracken

Claims Manager | Square One Claims
Email

Wendy comes to Square One with over 20 years of claims experience, having worked in the insurance industry since 2000. During her insurance career, Wendy has held various positions, including Unit Claims Manager, Field Adjuster and Senior Examiner. Wendy holds a Bachelor of Commerce from Concordia University, a Management Certificate from McGill University and is a Chartered Insurance Professional (CIP).

Our team members

Our team is committed to offering innovative products and services. As you’ll find, each member has extensive experience and interest in their area of responsibility.

Aaina Bhalla

Aaina Bhalla

Licensed Insurance Agent
Email

Aaina has worked as an Insurance Advisor for over a year and also has two years of experience as a Sales Representative. In both of her roles, she demonstrated a passion for helping people and a commitment to excellence. She currently holds an active OTL License in Ontario.

Alissa Jamieson

Alissa Jamieson

Licensed Insurance Agent
Email

Alissa comes from a background in retail management and has been in the insurance industry since 2017. Starting with administration and ICBC batching, she completed her level 1 insurance exam and started doing auto insurance before quickly transferring into property insurance. She currently holds a general insurance level 1 license in BC, Alberta, Saskatchewan, and Manitoba.

Ama Peters

Ama Peters

Licensed Administrative Specialist + Team Lead
Email

Ama comes to Square One with 5 years of Insurance sales and customer service experience. Ama received her Diploma in Health, Wellness, and Fitness from Mohawk College in Hamilton Ontario. Ama currently holds a general insurance level 1 license in Alberta and a level 2 license in BC. Additionally, she holds an OTL license in Ontario.

Anjali Tayal

Anjali Tayal

Licensed Insurance Agent
Email

Prior to joining Square One, Anjali worked with the Operations team for a life insurance company. She has over nine years of customer service experience with IT, banking and insurance companies. Anjali holds a Bachelor’s Degree in Commerce with a Corporate Graduation Diploma in Business Administration and a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario.

Ankush Singh

Ankush Singh

Licensed Insurance Agent
Email

Before joining Square One, Ankush worked as Credit Application Analyst at TD Bank. Ankush got his Diploma in Financial Planning and Wealth Management from Lambton College. He is currently licensed in Ontario and brings in 5 years of insurance experience.

Anthony Jeyakanthan

Anthony Jeyakanthan

Licensed Customer Service Specialist
Email

Before joining Square One, Anthony worked at North City as a Business Development Manager. They have worked in the insurance field for 4 years. They attended George Brown College with a focus on Business Administration. Anthony currently holds an OTL license in Ontario.

Anthony Michael

Anthony Michael

French Translator + Technical Writer
Email | LinkedIn

Anthony comes to Square One with 20 years of experience in the translation field, working primarily with the Quebec market. He has worked in various sectors, including retail, government, and real estate. Prior to joining Square One, Anthony was the corporate translator at Century 21 Canada. He holds an MA in Translation from York University in Toronto. In addition to French and English, Anthony speaks Spanish and Greek. He also holds a general insurance level 1 license in BC.

Arashdeep Kaur

Arashdeep Kaur

Licensed Insurance Agent
Email

Prior to joining Square One, Arashdeep worked with TD Insurance as an Insurance Advisor. Arashdeep has over ten years of experience working in customer service. She’s passionate about helping others and providing excellent service. She has a Bachelor’s Degree in Airline, Tourism + Hospitality Management as well as a post-graduate diploma in Hospitality Management. She currently holds an OTL license in Ontario. Additionally, she also holds a general insurance level 2 license in BC and an Agent Level 1 licenses in Alberta.

Armen Bedrossian

Armen Bedrossian

Telephone Adjuster | Square One Claims
Email

Armen has worked in insurance claims since 2018; he started his career with The Co-operators Insurance Company. His years of claims and customer service experience will help him grow with the company. Armen holds an AMF Personal-lines Damage Insurance Claims Adjuster license in Quebec. Addtionally, he holds a Full Adjuster’s License in Ontario.

Armine Arzumanyan

Armine Arzumanyan

Quality Assurance Specialist
Email

Prior to joining Square One, Armine was a licensed insurance agent at both Klondike Insurance Agencies in Edmonton and Norland Insurance Agencies In Yellowknife. Armine holds a Bachelor of Science in Applied Mathematics and Computer Applications from Artsakh State University of Armenia. She currently holds a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario.

Ashima Sharma

Ashima Sharma

Licensed Insurance Agent
Email

Ashima has been in the Insurance industry for the past few years and she is passionate about helping clients and delivering the best customer service possible. She also has a background in banking, working as a specialist where she supported her colleagues and prioritized client satisfaction. Ashima has a Diploma in Community + Justice Services from Sheridan College. She also holds an OTL license in Ontario. Additionally, she holds an Agent Level 1 licenses in Alberta.

Ashlee Bell

Ashlee Bell

Licensed Insurance Agent
Email

Ashlee has worked in the insurance industry since 2016 and she has an insurance brokerage background. She started her career in the West Kootenay Region and moved to the Fraser Valley where she has continued developing her knowledge of personal lines. She prides herself on providing excellent customer service and making sure her clients feel happy and satisfied. Ashlee currently holds a general insurance license level 1 in BC and Alberta. She plans to obtain an OTL licenses in Ontario.

Asma Alam

Asma Alam

Licensed Insurance Agent
Email

Asma has worked in the insurance industry since 2016, starting her insurance career with a Health Insurance company for pets. She then went to work for a Travel Health Insurance company where she held many titles including CSR, Claims CSR, and UW Coordinator. Later she worked for TD Insurance where she spent 2 years as an Insurance Advisor for auto and home insurance. She has a Bachelor of Science from York University, with a specialization in Psychology. Asma holds an OTL license in Ontario.

Austin Raju

Austin Raju

Licensed Insurance Agent
Email

Austin worked as a Licensed Insurance Advisor with RBC. He has a Master’s degree in Business Management from Humber College. Austin holds an OTL license in Ontario.

Badar Nadeem

Badar Nadeem

Full Stack Developer
Email

Before joining Square One, Badar worked at Stellar Soft Systems as a Full Stack Developer. Badar is new to the insurance but is looking forward to learning about the industry. They attended The University of Lahore with a focus on Computer Science.

Birgitta Farren

Birgitta Farren

Licensed Insurance Specialist + Team Lead
Email

Before moving to Canada, Birgitta worked for one of the largest insurers in Ireland, selling auto and home insurance. Birgitta has a Bachelor’s Degree in Health and Social Care and has more than ten years of experience in customer service from working in the hospitality, retail, and insurance industry. She currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario.

Brad Rotto

Brad Rotto

Claims Adjuster + Team Lead | Square One Claims
Email

Brad brings over 25 years of experience in the residential and commercial construction industry, including 15 years working almost exclusively on insurance-related property losses. He has extensive knowledge in all aspects of commercial and residential construction, including the BC Building Code, drainage systems, plumbing, and electrical. Brad currently holds a level 2 adjuster’s license in BC and is working towards obtaining a CIP designation.

Brenda Hall

Brenda Hall

Licensed Insurance Agent
Email

Brenda has been in the insurance industry since 2013 as a Business Development agent selling home and auto insurance. She has over 20 years of customer service and sales experience. She is passionate about providing excellent customer service and tailoring home policies to meet the clients’ individual needs. She currently holds an active OTL license in Ontario.

Brett Vancise

Brett Vancise

Licensed Insurance Agent
Email

Prior to joining Square One, Brett spent 10 years working within Professional Sports in a variety of customer service and Administrative roles. Brett has a Bachelor’s degree in History and holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. He also holds an OTL license in Ontario.

Brittany Tuttle

Brittany Tuttle

Licensed Insurance Agent
Email

Brittany has worked in Customer Service for over 12 years and recently joined the Insurance industry in 2022. She started out as an Online Insurance Agent selling home and auto insurance. Brittany has a lot of experience helping clients while assisting in binding policies. Brittany studied Travel, Tourism, and Event Planning in College. She currently holds an OTL license in Ontario.

Caleb Lim

Caleb Lim

Licensed Insurance Agent
Email

Caleb has a banking and business development background. Prior to joining Square One, he worked for TD Insurance as a licensed insurance advisor. Caleb has a Bachelor of Management degree majoring in business management and currently holds a general insurance level 2 license in BC. He also holds an OTL license in Ontario.

Carla Campbell

Carla Campbell

Licensed Insurance Agent
Email

Carla joins Square One with eight years of experience in the insurance industry. Prior to her insurance experience, she was a multi-unit franchise owner with Subway. Carla holds a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario.

Carlene Lewin

Carlene Lewin

Licensed Insurance Agent
Email

Prior to joining Square One, Carlene worked with TD Insurance as an insurance advisor. She holds a diploma in Business Administration – Human Resources. She is happy to join Square One as part of a company that supports employees’ work and life balance. She currently holds an OTL license in Ontario. She also holds a general insurance level 2 license in BC.

Carolyn Clarkson

Carolyn Clarkson

Licensed Insurance Agent
Email

Prior to joining Square One, Carolyn worked for Western Coast Insurance. She has three years of experience in the industry and seven years in customer service. Carolyn currently holds a general insurance level 2 license in BC and Alberta.

Charlotte Furness

Charlotte Furness

Software Quality Assurance Analyst
Email

Before joining Square One, Charlotte worked as a Software Developer for two years for an online florist in the UK and has previous experience in hospitality, retail and financial services. Charlotte has a degree in Politics and International Relations from Nottingham Trent University.

Chelsea Major

Chelsea Major

Licensed Insurance Agent
Email

Before working at Square One, Chelsea worked at RBC Insurance as a Damage Insurance Agent. Chelsea was the top agent nationally and she also helped train new agents. She also holds a Representative’s Certificate in Damage Insurance in Quebec.

Chloe Kelleher

Chloe Kelleher

Digital Marketing Specialist
Email

Before joining Square One, Chloe worked at The Parker Hotel as Sales + Marketing Manager. Chloe has completed MSc Marketing Practice at Munster Technological University in Cork, Ireland. She is new to insurance but is looking forward to developing her career in a new industry.

Christine Giles

Christine Giles

Claims Team Lead | Square One Claims
Email

Before joining Square One, Christine worked as an underwriter and claims adjuster for multiple insurance companies. Christine has earned both her CAIB and CIP designation, and currently holds a level 2 adjuster’s license in BC and Alberta. She also holds her full adjuster’s license in Ontario.

Christine Moore

Christine Moore

Claims Examiner | Square One Claims
Email

Before joining Square One, Christine was an Independent Adjuster who adjusted personal lines, commercial and liability claims. She started her insurance career as an auto adjuster with a large Canadian insurance company and transitioned within that company to a level two underwriter position. Christine successfully completed her CIP in 2021, with a runner up award for highest marks on Vancouver Island. She currently holds a level 1 adjusting license in BC and Alberta.

Christoffer Laurie

Christoffer Laurie

Claims Examiner | Square One Claims
Email

Christoffer has worked in the insurance industry since 2007. He started out at an independent claims adjusting firm. Since then, Christoffer has worked with a number of claims adjusting firms and insurance companies and has worked as an Adjuster, Examiner and Team Leader. He holds a Representative’s Certificate in Claims Adjustment in Quebec.

Cindy Liao

S. Cindy Liao

Road Adjuster | Square One Claims
Email

Prior to joining Square One, Cindy worked for The Cooperators. With five years of experience in the industry, Cindy understands the importance of identifying clients’ individual needs and is committed to providing the best experience for everyone she works with. Cindy holds a CAIB designation and a level 2 adjuster’s license in BC and Alberta. She holds a level 1 adjuster’s license in Saskatchewan. Additionally, she also holds a full adjuster’s license in Ontario.

Claire Van Thiel

Licensed Insurance Specialist
Email | LinkedIn

Claire comes to Square One with five years of insurance experience and over 20 years of customer service in retail, corporate and call centre environments. She is passionate about helping people find the best solution to meet their insurance needs. She holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario. Additionally, Claire is working towards a CIP designation.

Clementina Van De Weteringe-Buys

Clementina Van De Weteringe Buys

Telephone Adjuster | Square One Claims
Email

Tina has over six years of insurance experience as an adjuster, first with ICBC as a claims adjuster, then as an independent working in the Greater Vancouver area. Prior to joining Square One, Tina honed her customer service skills as a restaurant manager in Downtown Vancouver and then as a small business owner. She currently holds a Level 1 adjuster’s license in BC, Alberta and Saskatchewan. She also has her Letter of Authority, Claims in Ontario.

Collen Ferch

Colleen Ferch

Licensed Insurance Agent
Email

Before joining Square One, Colleen worked at Whitlock Insurance Services as an Insurance Agent. They have worked in the insurance field for 13 years. They attended Selkirk College with a focus on Applied Business Technology. Colleen currently holds a CAIB designation.

Colm Kilduff

Colm Kilduff

Data Scientist
Email | LinkedIn

Colm completed his BSc at the National University of Ireland in Mathematics. After completing his BSc, Colm went on to study an MSc in Actuarial Science at the University College Dublin. Before joining Square One, Colm completed an internship in a top Irish insurance company in the data analytics team.

Connie Huynh

Connie Huynh

Claims Examiner | Square One Claims
Email

Connie started her insurance journey in 2019 after spending 16 months with her newborn son. She was with Wawanesa Mutual Insurance for three years and during that time, transitioned from a Claims Assistant to an Inside Claims Adjuster. She currently holds her level 1 adjuster’s license in BC. She also holds a general insurance level 1 license in Alberta, and cannot wait to apply the knowledge and service experience she has absorbed through the years into her new role at Square One. Additionally, Connie holds a Letter of Authority in Ontario.

Corinne Spitznagel

Corinne Spitznagel

Product + Underwriting Coordinator
Email

Corinne comes to Square One from the travel and beauty industries, where she focused on ensuring clients always have the best customer experience possible. Recognizing the great benefit that insurance holds for consumers, Corinne is excited to help people ensure they have peace of mind with both an insurance provider and coverage that is customized for them and their unique needs. She currently holds a general insurance level 1 license in BC and Alberta. She also holds an OTL license in Ontario.

Cristiane Parmigiani

Cristiane Parmigiani

Insurance Administrative Coordinator
Email | LinkedIn

Cristiane comes from a diverse and multicultural background, with a BA in Marketing and an MBA in Business. With over 20 years of experience in service-oriented workplaces, she has designed processes and implemented multiple initiatives to improve the customer experience. She is a creative and committed professional, passionate about sharing new ideas and delivering effective solutions. She currently holds a general insurance level 1 license in BC and Alberta.

Damian Suidgeest

Damian Suidgeest

Intern Software Quality Assurance Analyst
Email

Damian recently completed his second year at the University of British Columbia where he is pursuing a Bachelor of Science in Computer Science. He also has experience working as a camp counsellor.

Danny Park

Danny Park

Road Adjuster | Square One Claims
Email

Before joining Square One, Danny worked at Cooperators Insurance since 2022. Before that, he worked at ClaimsPro as an Independent Adjuster. He also worked in construction since 2004 and later he started his own construction company specialized in building multiplex homes and handling rebuild projects for restoration companies. This included all types of hazardous material consulting projects. He’s also worked as a Project Manager for several restoration companies. Danny has a has a Bachelor of Business Management from Athabasca University. He also holds a level 2 adjuster’s license in BC.

Darryn Clarke

Darryn Clarke

Video Production Coordinator
Email

Before joining Square One, Darryn worked at The Student Marketing Agency as a Marketing Instructor. Darryn is new to insurance but is looking forward to learning about the industry. He attended The Open Window School of Visual Communication with a focus on Film Arts. He also attended the Henley Business School Africa and gained a Post Graduate Certificate in Marketing Management.

Devon Kandola

Devon Kandola

Licensed Insurance Agent
Email

Devon worked as a Bartender at The Charlatan prior to joining Square One. Devon holds a level 1 British Columbia license; he is new to insurance but is looking forward to developing his career in a new industry.

Diane Parras

Diane Parras

Licensed Insurance Agent
Email

Before joining Square One, Diane worked in the travel industry for over four years. She has eight years of experience in call center and customer service roles in the food and retail ticket industry. Diane currently holds a general insurance level 1 license in BC and Alberta. She also holds an OTL license in Ontario.

Divya Tulani

Divya Tulani

Licensed Insurance Agent
Email

Before joining Square One, Divya worked at RBC insurance as an Insurance Advisor. They have worked in the insurance field for 1.5 years. They attended Durham College with a focus on Personal Support Worker. Divya currently holds a general insurance level 1 license in BC and Alberta. They also hold an OTL license in Ontario.

Dustin Ludwig

Dustin Ludwig

Call Centre Supervisor
Email

Prior to joining Square One in 2014, Dustin worked in store development for the corporate offices of a large supermarket chain and has also held management positions in the restaurant industry. Having grown with Square One over the years, he has been involved with many of the company’s program and service projects and expansions. This experience has helped Dustin develop attention to detail and professionalism.

Dustin has completed the Canadian Accredited Insurance Broker program and currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. He also holds an OTL license in Ontario.

Edd Clarke

Edd Clarke

Software Development Manager
Email

Prior to joining Square One, Edd worked for an online proposal software company aimed at revolutionizing the way companies and individuals designed, tracked and sent proposals. He is excited to bring his technical knowledge and passion for working with companies that leverage technology to solve problems for customers they didn’t even know they had.

Edwin Lin

Edwin Lin

Software Developer
Email

Before joining Square One, Edwin was a product lead at Pointstreak Sports Technologies, where he focused on making sports easier to participate and organize. Edwin has a Bachelor of Science in Computing Science from Simon Fraser University, specializing in Software Engineering. He looks forward to using his expertise with the Square One online platform.

Ekaterina Bedritskaya

Ekaterina Bedritskaya

Licensed Insurance Agent
Email

Before joining Square One, Ekaterina worked at TD Insurance as part of their customer support team. She has more than seven years of experience in customer service. Ekaterina has a Bachelor’s Degree in Law from the University of Montreal, and she currently holds a general insurance level 1 license in BC. She also has her Representative’s Certificate in Damage Insurance in Quebec.

Emily Fonberg

Emily Fonberg

Product + Underwriting Coordinator
Email

Emily joins Square One with two years of experience in the insurance industry and two decades of customer service experience in the retail and hospitality industries. Her first priority is providing a top-notch, informative experience for customers when they’re choosing their customized coverage. Emily currently holds a general insurance level 2 license in BC. She also holds an OTL license in Ontario.

Eran Azran

Eran Azran

Licensed Insurance Agent
Email

Eran has been working in the insurance industry for 12 years as an insurance broker selling and advising clients and as a claims specialist at State Farm. As a licensed insurance agent, Eran has been passionate about customer service and going above and beyond to assist customers. Before working in the insurance industry, Eran graduated from Seneca College with a Radio Broadcasting Diploma. Eran currently holds a general insurance level 2 license in BC. He also holds an OTL license in Ontario.

Evan Lam

Evan Lam

Quality Assurance Specialist
Email | LinkedIn

Evan completed his Bachelor of Computer Engineering at Simon Fraser University. His drive for documentation and testing was nurtured by two co-op positions: an Integration Engineer with the Royal Canadian Mounted Police and a Software QA Tester for CounterPath Corporation. Evan completed many software engineering projects at SFU, including testing an emotion-detecting iPhone application. For his capstone, Evan created and tested the website for an automatic-mapping pothole-detecting street sweeper system. His skills in adhering to standards and requirements allowed him to foster a career in Quality Assurance.

Faheem Khan

Faheem Khan

Licensed Insurance Agent
Email

Before joining Square One, Faheem worked at RBC as a Licensed Insurance Advisor. He has worked in the insurance field for 2 years. He attended Fast National University of Computer and Emerging Sciences-Majors in Marketing and achieved an MBA. Faheem currently holds a OTL license in Ontario and general insurance level 1 license in BC and Alberta.

Fatou Pouye

Fatou Pouye

Licensed Insurance Agent
Email

Fatou graduated with a bachelor’s degree in Finance from the University of Quebec in Outaouais. Prior to joining Square One, she worked as a home and auto insurance advisor for TD Insurance Services and has more than five years of customer service experience. Fatou currently holds a general insurance level 1 license in BC. She also holds an OTL license in Ontario. Additionally, she also has her Representative’s Certificate in Damage Insurance in Quebec.

Gaurav Singh

Gaurav Singh

Licensed Insurance Agent
Email

Before joining Square One, Gaurav worked with TD Insurance as an Insurance Advisor. He previously completed a bachelor’s degree in Project and Supply Chain Management. He chose to join Square One as we share similar values; both focused on ensuring that customer satisfaction with their insurance service is our primary goal. He currently holds an OTL license in Ontario. He also holds a general insurance level 2 license in BC.

Gian Banlaoi

Gian Banlaoi

Telephone Adjuster | Square One Claims
Email | LinkedIn

Gian started working in the insurance industry in 2019 as an Administrative Support for Claims Adjuster. She currently holds a level 1 adjuster’s license in BC, Alberta and Saskatchewan. She also has a Letter of Authority, Claims in Ontario. Additionally, She has obtained her diploma in Business Management.

Gregory Chow

Gregory Chow

Licensed Insurance Agent
Email

Before joining Square One, Greg worked as a Team Lead for Customer Relations with Ikea. Greg graduated from Humber College with a focus on Journalism. He is new to insurance but looking forward to growing within the industry.

Grethel Sofia Matthews

Grethel Sofia Matthews

Licensed Insurance Agent
Email

Grethel was a team leader at RBC Insurance before joining Square One. Grethel holds an International Business degree from Universidad Santa Maria La Antigua and is licensed in Quebec as well as across all of Canada. With over three years of experience in the industry, Grethel looks forward to contributing to the team.

Gunjan Kaur Sahni

Gunjan Kaur Sahni

Licensed Insurance Agent
Email

Before joining Square One, Gunjan worked at TD Insurance as an Insurance Advisor. They have worked in the insurance field for 2.5 years. She attended George Brown College with a focus on fashion. Gunjan currently holds a OTL license in Ontario.

Habiba Komal Qadir

Habiba Komal Qadir

Licensed Insurance Agent
Email

Habiba is a recent Psychology graduate from the University of British Columbia. Vancouver has been home to her for more than five years, and she has no plans to leave this city anytime soon! As a student, she volunteered with the career center in multiple leadership roles to give back and make a positive impact in the UBC community. This experience made her aware that she enjoys helping others and further encouraged her to work in various administrative and sales roles. Habiba currently holds a general insurance level 1 license in BC and Alberta. Additonally she also holds an OTL license in Ontario.

Hanson Wong

Hanson Wong

Licensed Insurance Specialist + Team Lead
Email | LinkedIn

Prior to joining Square One, Hanson worked at Hub International Insurance Brokers as an Insurance Advisor in the private auto department. Hanson has a Bachelor of Business Administration degree majoring in business management and currently holds a general insurance level 2 license in BC, Saskatchewan, Alberta and Manitoba. He also holds an OTL in Ontario.

Harsh Patel

Harsh Patel

Licensed Insurance Agent
Email

Before joining Square One, Harsh worked at TD Insurance as Insurance Advisor. Harsh has a degree in Business Administration. He brings 3 years of insurance experience and currently holds an OTL license In Ontario.

Himalee Jayasooriya

Himalee Jayasooriya

Licensed Insurance Agent
Email

Himalee has worked in the insurance industry since 2020. She has a Bachelor’s Degree in Biological Sciences and Nutrition from the University of Guelph. Himalee currently holds a general insurance level 2 license in BC, and an OTL license in Ontario.

Hooman Dehghani

Hooman Dehghani

SEO Marketing Specialist
Email

Before moving to Canada, Hooman worked as a Content Marketer for the Snapp Group, Iran’s leading digital platform. He holds a Bachelor of Arts in English Language and Literature from the University of Tehran. He’s a passionate strategist and loves to surround himself with stories in his free time. Hooman currently holds a general insurance level 1 license in BC.

W. Hunter Carroll

W. Hunter Carroll

Licensed Insurance Specialist + Team Lead
Email

Hunter has been in the customer service industry for over 15 years. He is passionate about helping clients and delivering the best customer service possible. Hunter currently holds a general insurance level 2 license in BC, a general insurance level 1 license in Alberta, and an OTL license in Ontario.

Jakob Thoms

Jakob Thoms

Data Analyst
Email

Before joining Square One, Jakob worked at the University of British Columbia as a Data Scientist. Prior to that he worked as a Data Analyst at A Man and His Mower Yard Care. Jakob is new to insurance but is looking forward to learning about the industry. He attended the University of British Columbia and achieved a Bachelor of Science in Mathematics and Statistics as well as a Masters of Science in Data Science.

Jasleen Kaur

Jasleen Kaur

Licensed Insurance Agent
Email

Before joining Square One, Jasleen worked as an insurance advisor at TD Insurance. She has been working in customer service since 2015 and has a broad knowledge of insurance products. She believes that insurance should be about people not just policies. She holds a diploma in Wireless Networking and an OTL license in ON.

Jasmeet Soni

Jasmeet Soni

Licensed Insurance Agent
Email

Jasmeet began her insurance career in 2021, working at TD Insurance. With great enthusiasm, she supports clients and strives to exceed expectations, aiming to deliver an exceptional experience. She currently holds an OTL license in Ontario.

Jenny Hong

Jenny Hong

Administrative Assistant
Email

Before joining Square One, Jenny worked at Bernard C. Vinge and Associates as an Administrative Assistant. Jenny is new to the insurance but is looking forward to learning about the industry. They are applying to the HR Management Associates program at BCIT.

Jesus Garcia

Jesus Garcia

Licensed Customer Service Specialist
Email

Before joining Square One, Jesus worked at RBC as an Insurance advisor. They have worked in the insurance field for 1 year. They attended McGill University with a focus on Business Management. Jesus currently holds a Representative’s Certificate in Damage Insurance in Quebec and OTL license in Ontario.

Jonathan Hogan

Jonathan Hogan

Claims Examiner | Square One Claims
Email

Before joining Square One, Jonathan worked at ClaimsPro as an Independent Adjuster. They have worked in the insurance field for 8 years. Jonathan has a CIP designation.

Joya Ross-Robinson

Joya Ross-Robinson

Licensed Insurance Agent
Email

Before joining Square One, Joya worked at RBC Insurance as a Insurance Advisor. They have worked in the insurance field for 5 years. They attended Trios College with a focus on Insurance. Joya currently holds a general insurance level 1 license in BC and Alberta. They also hold an OTL license in Ontario.

Joyce Fancobit

Joyce Fancobit

Licensed Insurance Agent
Email

Joyce has been working in the customer service industry for over ten years, two of which have been selling auto and home insurance. She’s very passionate about helping customers get the best coverage while personalizing it based on their needs. Joyce currently holds a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario.

Justin Rooney

Justin Rooney

Licensed Insurance Specialist + Team Lead
Email

Justin comes to Square One with a background in finance and customer service. He started in wealth management before transitioning to a Financial Advisor role with Scotiabank where he was passionate about holistic financial planning and positioning insurance products as an integral part of a customer’s full financial picture. He is looking forward to helping provide that same level of outstanding customer service and help customers better understand insurance with Square One. Justin currently holds a general insurance level 2 license in BC. He also holds an OTL license in Ontario.

Justin Tait

Justin Tait

Licensed Insurance Agent
Email

Before joining Square One, Justin worked at Desjardins Insurance as Licensed Insurance Agent and Client Care Advisor. Justin attended Algonquin College with a focus on Business Marketing. He brings in over 3 years of insurance experience and is currently licensed in Ontario.

Jyot Kiran Cheema

Jyot Kiran Cheema

Licensed Insurance Agent
Email

Before joining Square One, Jyot Kiran worked at TD Insurance as an Insurance Advisor. They have worked in the insurance field for 2 years. They attended Apeejay College of Fine Arts with a focus on Commerce. Jyot Kiran currently holds a OTL license in Ontario

Kadeem Williams

Kadeem Williams

Licensed Insurance Agent
Email

Before joining Square One, Kadeem worked as an Insurance Agent at TD Insurance. Kadeem brings over five years of insurance experience to the team and holds an HVAC degree from George Brown College. Kadeem also has an Ontario OTL license.

Karan Sharda

Karan Sharda

Licensed Insurance Agent
Email

Before joining Square One, Karan worked at RBC Insurance as Licensed Insurance Advisor. He completed Culinary Management program at Durham College. Karan has over 2 years of insurance experience and currently holds an OTL license.

Karishma Varma

Karishma Varma

Licensed Insurance Specialist + Team Lead
Email | LinkedIn

Prior to joining Square One, Karishma worked in the insurance industry for over four years. She has a Bachelor’s Degree in Finance and has a post-graduate diploma in Financial Planning from Centennial College. Karishma holds a general insurance level 1 license in BC, Alberta and Manitoba. She also holds an OTL license in Ontario. Additionally, she has her Representative’s Certificate in Damage Insurance in Quebec.

Karman Singh

Karman Singh

Licensed Insurance Agent
Email

Before joining Square One, Karman was working as a Licensed Insurance Advisor at RBC. He has four years of sales experience and enjoys building rapport with his clients. He has a Bachelor of Commerce and Business Administration from the Sri Guru Gobind Singh College of Commerce. He holds a general insurance level 2 license in BC and general insurance level 1 license in Alberta. Additionally, he holds an OTL license in Ontario.

Kathy Vallance

Kathy Vallance

Licensed Insurance Specialist
Email

Kathy has been in the insurance industry ever since she was recruited from her previous role as a customer service Representative at an auto dealership. Since then, she has grown to become a home insurance specialist and producer to, managing an office and insurance program. Kathy has over 15 years of experience selling insurance. She holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario.

Kinjal Panchal

Kinjal Panchal

Licensed Insurance Agent
Email

Before joining Square One, Kinjal worked as an Insurance Advisor at TD Insurance mainly handling Home and Auto insurance in the Alberta market. She completed her Post Graduate Diploma from Fleming & St. Lawrence College and has an International Business Management and Logistics Supply Chain Management degree. Kinjal holds a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario..

Komal Patel

Komal Patel

Customer Service Coordinator
Email

Prior to joining Square One, Komal has worked in the insurance and hospitality industry since 2015. She started her career working one-on-one with an insurance agent as well as working with multiple insurance companies and their products. She also has a great deal of customer service experience and values dedicating her time to ensuring that her client’s needs are met to the utmost standards.

Kylene Unger

Kylene Unger

Licensed Insurance Agent
Email

Kylene has been working in customer service since 2015. Her journey in insurance began when she became a level 1 RIBO broker. She wants to keep furthering her education with the goal of one day achieving her CIP designation. Kylene currently holds a general insurance level 1 in Alberta and a general insurance level 2 in BC. She also holds an OTL licence in Ontario.

La-Raeb Baloch

La-Raeb Baloch

Licensed Insurance Agent
Email

Before joining Square One, La-Raeb worked as Account Manager at RDA Insurance. She attended York University for Business program and George Brown College for Fashion Management. She brings in 10 years of insurance experience and currently holds an OTL license.

Lily Yeung

Lily Yeung

Licensed Insurance Specialist + Team Lead
Email

Prior to joining Square One, Lily was a licensed insurance agent at Regent Pacific Insurance. She has been in the insurance industry for nearly five years, with experience in home, travel, and auto. With over ten years of experience in the customer service industry, she continues to provide the best experience to every client. She currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario.

Lisa Sum

X. Lisa Sum

Claims Examiner + Team Lead | Square One Claims
Email

Prior to joining Square One, Lisa worked at Optimum West Insurance Company Inc. for over five years as a personal lines underwriter and claims adjuster. She looks forward to bringing her expertise in understanding and interpreting policy wordings to the Square One Claims team. Lisa holds a level 2 adjuster’s license in BC, Alberta and Saskatchewan. She also has a full adjuster’s license in Ontario.

Lisa Szymczak

Lisa Szymczak

Claims Examiner | Square One Claims
Email | LinkedIn

Lisa joins Square One with over 15 years of customer service experience, beginning in retail and transitioning to insurance claims in 2011. Before joining the Square One team, she worked as a Subrogation Specialist and Property Claims Adjuster at GCNA and Northbridge Insurance. Lisa has a bachelor’s degree in English Language and Literature from York University. She currently holds a Probationary License, Claims in Ontario.

Macy Jarry

Macy Jarry

Licensed Insurance Agent
Email

Before joining Square One, Macy worked as Emergency Medical Call Taker at BC Ambulance Service. Macy has a Diploma in Bookkeeping from Academy of Learning. She holds a Level 2 license in BC and brings 8 years of insurance experience.

Madhur Madhur

Madhur Madhur

Licensed Insurance Agent
Email

Prior to joining Square One, Madhur worked at TD Insurance as an Insurance Advisor. He has in-depth knowledge of the insurance industry and a strong dedication to providing top-notch service to his customers. Madhur holds an OTL license in Ontario.

Mandeep Kaur

Mandeep Kaur

Licensed Insurance Agent
Email

Before joining Square One, Mandeep worked as Insurance Advisor at Link Insurance Services. Mandeep completed her MAS-IT at Fairleigh Dickinson University in Vancouver. She brings 6 years of insurance experience and holds a CAIB designation. Mandeep is currently licensed in Alberta and BC.

Mandy Brar

Mandy Brar

Licensed Insurance Agent
Email

Mandy is returning to Square One from a maternity leave. Before joining Square One, Mandy worked at Allstate Insurance as a Field Sales Agent. They have worked in the insurance field for 8 years. Mandy currently holds a OTL license in Ontario and general insurance level 1 license in BC.

Manpreet Panaich

M. Manu Panaich

Licensed Insurance Agent
Email

Before joining Square One, Manu worked as a Team Lead and Manager in many different industries ranging from food, tech, and retail. Manu then changed her career focus and joined TD Insurance in 2022 as an Insurance Advisor. She also completed her Business Administration degree at Trent University in 2021. Manu holds an OTL license in Ontario.

Marcos Antonio Gonzalez Cardozo

Marcos Antonio Gonzalez Cardozo

Licensed Insurance Agent
Email

With 11 years of insurance experience, Marcos joins the team having previously worked as a Sales agent for Allstate Insurance Canada. Marcos is licensed in Quebec and holds numerous certifications in insurance, including Property and Casualty Insurance.

Maria Maximo

Maria Maximo

Licensed Insurance Agent
Email

Maria has 15 years of experience in customer service and close to five years of experience in the insurance industry, specifically life, dental, and health. She’s passionate about helping customers with their needs. She decided to pursue a career in general insurance since 2021. Maria currently holds a general insurance level 1 license in BC and Alberta.

Megan Lai

Megan Lai

Licensed Insurance Specialist + Team Lead
Email

Megan joins Square One with more than ten years of customer experience in the food retail industry and is passionate about building customer relationships. She has a Bachelor of Science in Nutritional Sciences and a Diploma in Holistic Nutrition. She currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario.

Melany Joncas

Melany Joncas

Licensed Insurance Agent
Email

Before joining Square One, Melany worked as Personal Lines Account Manager at Coquitlam Agencies. Melanie attended Douglas College. She brings 5 years of insurance experience and currently holds a license in BC.

Michael Levelton

Michael Levelton

Claims Team Lead | Square One Claims
Email | LinkedIn

Prior to joining Square One, Micheal worked for multiple insurance companies amassing experience in many types of claims. With over three years of experience in the industry and the completion of BCIT’s General Insurance and Risk Management program, Micheal understands the significance of providing the best and most tailored experience for each client as well as identifying every client’s individual needs. Micheal currently holds a level 1 adjuster’s license in BC, Alberta and Saskatchewan. He also holds a Probationary License, Claims in Ontario.

Mohamed Akram Abdul Wahid

Mohamed Akram Abdul Wahid

Senior Full Stack Developer
Email

Prior to joining Square One, Akram worked as a full-stack web developer on leading web projects for both startups and mature business environments. He brings over a decade of hands-on experience with robust and high-availability web apps in monolithic architectures. Akram has a Bachelor of Science with Honors in Software Engineering from Cardiff Metropolitan University, UK which is a first class degree. He is the type of developer who strives to improve himself and those around him while using cutting-edge technologies and adhering to the highest quality standards.

Mohamad Al-Assal

Mohamad Al-Assal

Claims Road Adjuster | Square One Claims
Email

Before joining Square One, Mohamad worked at Bennington Financial Corporation as Senior Claims Specialist. Mohamad holds a Masters in Marketing, a Bachelor in French Literature and a Diploma in Business Administration. He brings in 7 years of insurance experience and has their CIP designation.

Monika Sethi

Monika Sethi

Licensed Insurance Agent
Email

Before joining Square One, Monika worked at BCAA as a Service Advisor. Monika has an MBA from Guru Nanak Dev University in India. Monika has 2 years of experience in insurance.

Naushad Rupani

Naushad Rupani

Customer Service Coordinator
Email

Naushad is a dedicated professional with over 10 years of experience in various industries. Before joining Square One, Naushad was working as a Reservation Agent/Customer Service Representative at Gexel for Costco Travels Canada, where he crafted high-quality vacation packages and boosted sales through strategic promotions.

Nidhi Mehta

Nidhi Mehta

Licensed Insurance Agent
Email

Before joining Square One, Nidhi worked at TD Insurance as an Insurance Advisor. She was responsible for solving client account delinquency, determining discount eligibility and making outbound and inbound calls to provide advice on Home and Auto insurance for the Ontario market. She also completed short term assignments (STA) in various departments like underwriting, claims and peer coaching. Nidhi has also worked at Apple as a Technical Support and later a Financial Service Representative for 2 years. Nidhi holds an OTL license in Ontario.

Nikky Ganotra

N. Nikky Ganotra

Licensed Insurance Agent
Email

Nikky worked at Desjardins Insurance Agency as an Insurance Account Representative for 3.5 years. She managed sales, renewals, claims related issues, coordinated policy matters with the Underwriting department, processed payments and resolved web-related issues for customer accounts. She has more than 5 years of experience in the Customer Service field. She also completed a Masters degree in Commerce in Business Management and a Bachelor’s degree in Commerce Specialization in Accounting and Finance. Nikky holds an OTL license in Ontario.

Nitasha Helme

Nitasha Helme

Claims Examiner | Square One Claims
Email

Before joining Square One, Nitasha worked as Senior Claims Examiner at Royal Claims Services. Nitasha completed her Legal Administrative Assistant program at Sprott-Shaw Community College. She has over 10 years of insurance experience and holds a Level 1 license in BC and Alberta.

Paras Dhiman

Paras Dhiman

Licensed Insurance Agent
Email

Before joining Square One, Paras worked at TD Insurance as Insurance Advisor. Paras completed his education as IT Business Analyst. Paras brings in 2 years of insurance experience.

Patrick Keddy

Patrick Keddy

Licensed Insurance Agent
Email

Before joining Square One, Partick worked as Investment Specialist. Patrick completed Bachelor of Arts at St. Mary’s University. He is new to property insurance but has 7 years experience selling mortgage and loan insurance.

Pratik Majumdar

Pratik Majumdar

Customer Service Coordinator
Email

Pratik is new to the insurance industry and looks forward to gaining experience in a new industry. Prior to joining Square One, Pratik worked as a Tek systems contractor for RBC. He holds a Bachelor of Arts in Economics.

Preet Patel

Preet Patel

Licensed Insurance Agent
Email

Before joining Square One, Preet worked at as an Insurance Advisor. Preet has an MBA and Bachelor of Technology in Electronics and Communication Engineering. He brings in 2 years of insurance experience and currently holds a Level 1 license in BC.

Pooja Rattan

Pooja Rattan

Licensed Insurance Specialist + Team Lead
Email

Before joining Square One, Pooja assisted customers at Westland Insurance. She has over eight years of customer service experience from the restaurant and educational industry. She was also a Historical Member of the Mission Community Archives. Pooja has a diploma in Library and Information Technology with a concentration in Systems Technology. She currently holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. She also holds an OTL license in Ontario.

Pushpinderdeep Singh

Pushpinderdeep Singh

Licensed Insurance Agent
Email

With over five years of experience in the insurance industry, Pushpinderdeep brings a wealth of knowledge to the team. Previously working as an auto and home advisor for RBC, Pushpinderdeep also holds a Masters in Business Administration and an Ontario license.

Rahat Mahmood

Rahat Mahmood

Licensed Insurance Agent
Email

Rahat has been in the insurance industry since 2017. Prior to joining Square one, she was an Insurance Advisor at BCAA. Rahat has a Business Administration Diploma from Mount Royal University. She currently holds a general insurance level 2 license in BC and Alberta. She also holds an OTL license in Ontario.

Rakinder Sandhu

Rakinder Sandhu

Licensed Insurance Agent
Email

Rakinder has worked in the Insurance industry since 2016. Before joining Square One, Rakinder worked for a BC-based insurance brokerage. During that time, Rakinder was dedicated to serving the needs of his clients. Rakinder also has a Bachelor of Science from Simon Fraser University, and he currently holds a general insurance level 2 license in BC and Alberta. He’s also working on getting his CAIB designation.

Ramone Kandola

Ramone Kandola

Telephone Adjuster | Square One Claims
Email

Before joining Square One, Ramone worked at All Perils Claims as a Claims Adjuster. Ramone has worked in the insurance field for 2 years. He attended Langara College with Degree in Business Management. Ramone currently holds a general insurance level 1 license in BC.

Ravneet Kaur

Ravneet Kaur

Licensed Insurance Agent
Email | LinkedIn

Ravneet completed her degree in Business Management and Marketing at Douglas College in 2019 and has four years of experience in customer service. She currently holds a general insurance level 1 license in BC and Alberta.

Rebecca Hofels

Rebecca Hofels

Licensed Insurance Agent
Email

Prior to joining Square One, Rebecca has had many years perfecting her customer service skills in a retail setting. She has recently graduated college with an insurance diploma and currently has one year of experience in the industry coming from The Co-operators selling personal lines insurance. Rebecca currently holds an OTL in Ontario. Additionally, she holds a general insurance level 2 license in BC.

Ritish Sharma

Ritish Sharma

Licensed Insurance Agent
Email

Prior to joining Square One, Ritish worked as a Debt Counsellor in Total Credit Recovery, where his main responsibilities were to contact customers by telephone to arrange past due payments. He also used to work as an insurance advisor at TD Bank where he managed 70 plus inbound calls on a daily basis. He currently holds a general insurance license in Ontario. Additonally, he also holds a general insurance level 2 license in BC.

Rochelle Brown

Rochelle Brown

Licensed Insurance Agent
Email

Rochelle has worked in the insurance industry since 2018. Rochelle has a post-secondary certificate in Global Business Management and a Bachelors of Education in Business Studies and Computer Science. She currently holds an OTL license in Ontario.

Roderick Iyekekpolor

Roderick Iyekekpolor

Claims Telephone Adjuster | Square One Claims
Email

Roderick is a Chartered Insurance Professional with over four years of experience in the insurance industry. He previously worked as an Underwriting Coordinator at Peace Hills Insurance. Now, at Square One, Roderick brings his expertise to the team as a Claims Telephone Adjuster.

Ruel Brown

Ruel Brown

Licensed Insurance Agent
Email

Before joining Square One, Ruel worked at Cooperators General Insurance Company as a Licensed Insurance Advisor. They have worked in the insurance field for 3 years. They attended the University Of Technology with a focus on Business Studies and Computer Science. Ruel currently holds an OTL license in Ontario.

Sajal Malhotra

Sajal Malhotra

Licensed Insurance Agent
Email

Before working at Square One, Sajal worked at TD as an Insurance Advisor for 2 years. He also worked as a Sales Manager at a cellular company which helped him gain valuable customer service experience. He has a diploma in Global business Management from Centennial College. Sajal also holds an OTL license in Ontario.

Sam Seha

Sam Seha

Property Damage Adjuster | Square One Claims
Email

Sam has extensive customer service, operations, and marketing analytics experience cultivated from working with homeowners, small businesses, and Fortune 500 companies. Prior to joining Square One, Sam worked for Shield Restoration, a boutique property restoration company servicing the Greater Toronto Area, where he managed customer insurance projects, led emergency rebuild operations, and directed field teams. Sam has a diploma of Collegial Studies in Business from John Abbott College and a Bachelor of Commerce from McGill University. He currently holds a Letter of Authority, Claims in Ontario.

Sandra Sandquist

Sandra Sandquist

Licensed Insurance Agent
Email

As a licensed insurance agent at Square One, Sandra ensures clients are properly insuring their homes and belongings. She holds a general insurance level 1 license in BC and Alberta. She also holds an OTL license in Ontario.

Prior to joining Square One, Sandra worked at MetroLaw Office for six years. During that time, she supported both the firm’s lawyers and clients. She also previously worked for BC Crime Prevention, where she was responsible for the Block Watch program across Canada, in addition to providing administrative support.

Saphala Pall

Saphala Pall

Licensed Insurance Agent + Team Lead
Email

Saphala is a young professional in the insurance industry. She started her career working for TD Insurance, where she gained a lot of experience and learned a lot about the field. She then moved on to the Ontario Insurance Service team with AVIVA. There she gained more insight into the field and grew in her dedication to provide clients with the most efficient service, with a friendly smile. Saphala is also dedicated to obtaining her CIP designation in order to be the most effective and remain knowledgeable and up-to-date with all the information in the field. Prior to starting her insurance career, Saphala worked in the non-profit sector; one of the organizations that are near and dear to her heart is Sick Kids hospital. She holds a general insurance level 2 license in BC. She also holds an OTL license in Ontario.

Sarah Raine

Sarah Raine

Telephone Claims Adjuster | Square One Claims
Email

Before joining Square One, Sarah worked at Northbridge Insurance as an Auto Adjuster. They have worked in the insurance field for 7 years. They attended Humber College with a focus on Business Administration. Sarah currently holds a Letter of Authority.

Sarena Jaswal

Sarena Jaswal

Licensed Insurance Specialist + Team Lead
Email

Sarena joined us with over ten years of experience in customer service in a variety of settings, as well as 1.5 years of insurance experience with Desjardins selling home and auto policies. She currently holds her general insurance level 2 license in BC. She also holds an OTL license in Ontario. She looks forward to obtaining her license for other provinces. Sarena prides herself in providing exceptional customer service and working with clients to ensure they have the right product/coverages for themselves and their loved ones.

Savleen Kaur

Savleen Kaur

Licensed Insurance Agent
Email

Prior to joining Square One, Savleen worked at AMC Insurance Services as an Insurance Agent for a period of 2 years. She felt joining Square One would provide a positive work environment, and she can see a promising future with our continued business growth. She holds a Bachelor’s degree in Business and a diploma in Marketing. She currently holds a general insurance level 1 license in BC and a level 2 license in Alberta. Additonally she also holds an OTL license in Ontario.

Scott Wilson

Scott Wilson

Licensed Insurance Agent
Email

Scott has worked in the insurance industry since 2016 with two Ontario-based insurance providers. He’s looking forward to growing with the company and using his knowledge and customer service experience to help new and existing Square One clients. Scott currently holds an OTL License in Ontario and he’s working towards his CIP designation.

Seamus McKale

Seamus McKale

Content Marketing Specialist
Email | LinkedIn

Seamus has been part of Square One’s marketing team since 2019. He has over 10 years’ experience in marketing, with a background in radio advertising, high technology marketing, and insurance content. He writes content for Square One’s online resources, and works closely with the rest of the marketing team on all projects. Seamus has a Bachelor of Arts in Professional Communication, a diploma in Broadcast and Media Communications, and an Associate Certificate in Business Administration. He currently holds a general insurance level 1 license in BC. He also holds an OTL license in Ontario.

Sean Blair

Sean Blair

Field Adjuster + Team Lead | Square One Claims
Email | LinkedIn

Before joining Square One, Sean worked as a restoration contractor for six years. Starting as a labourer, he progressed quickly into a Project Management role handling repairs for property damage insurance claims and assisting with catastrophe claims in Toronto and Nova Scotia. He transitioned into claims in 2017 as an independent adjuster with Payne, Travis & Associates in Abbotsford, BC. He currently holds a level 2 adjuster’s licence in BC and is pursuing his CIP designation.

Seraphyn McColl

Seraphyn McColl

Licensed Insurance Agent
Email

Before joining Square One, Seraphyn worked as an Insurance Account Representative. As an Insurance Account Representative, Seraphyn gained valuable experience in the insurance industry which allowed her to be a primary source of contact for many clients. Her Bachelor of Arts in Communication Studies is from Wilfrid Laurier University. She also holds an OTL license in Ontario. Additionally, she holds a general insurance level 2 license in BC.

Shawn Della Serra

Shawn Della Serra

Licensed Insurance Agent
Email

Before joining Square One, Shawn worked as Licensed Insurance Advisor at RBC Insurance. Shawn attended John Molson School of Business with a majors in Accountancy. He brings in over 2 years of insurance experience and currently holds his OTL in Ontario and Quebec AMF license.

Sherry Zhao

Sherry Zhao

Data Analyst
Email

Sherry completed the B.Sc at UBC in Statistics. After completion, she went to Toronto to pursue a Master of Business Analytics at Schulich School of Business, York University. She gained a strong passion and practical skills in data analyzing during this process. The strong passion, curiosity and practical skills in analyzing data she acquired can provide business insights and assist stakeholders at Square One.

Shimon Machida

Shimon Machida

Video Production Specialist
Email | LinkedIn

Shimon has built a career directing online commercials and branded content for clients in Los Angeles, Tokyo, and Vancouver. In addition to having over ten years of experience in professional video production, he holds a Bachelor’s Degree in Motion Picture Arts from Capilano University and a general insurance level 1 license in BC. While Shimon may be known for his attention to detail and multidisciplinary talents in cinematography and soundtrack composition, he is most passionate about collaborating with a team and telling heartfelt stories full of quirks and originality.

Simranjit Kaur

S. Simran Kaur

Licensed Insurance Specialist + Team Lead
Email

Prior to joining Square One, Simran has over three years of experience working in the customer service industry. She has completed her post-graduate diploma in General Sciences from Langara College. Simran holds a general insurance license level 2 in BC and Alberta.

Sivanuya Kasippillai

Sivanuya Kasippillai

Licensed Insurance Agent
Email

Before joining Square One, Sivanuya worked at KBD Insurance as a Service Insurance Broker. She has worked in the insurance field since 2020. She attended Concordia University and graduated with a Bachelor of Arts, specializing in Human Relations and Management. Sivanuya currently holds a general insurance level 1 license in BC. She also holds a Representative’s Certificate in Damage Insurance in Quebec and an OTL license in Ontario.

Sourav Bhatia

Sourav Bhatia

Licensed Insurance Agent
Email

Before joining Square One, Sourav worked as Insurance Sales Specialist at BelairDirect. He attended Centennial College with a focus in Software Engineering. He is currently licensed in Ontario and brings in over 2 years of insurance experience.

Stephanie Fleming

Stephanie Fleming

Licensed Insurance Agent
Email

Before embarking on her insurance career, Stephanie was a researcher, reporter and editor. She made a pandemic career shift to insurance and has had stints at Sonnet and Desjardins. Her previous jobs focused on customer service and she is looking forward to assisting Square One clients. She studied History and English at Memorial University and journalism at Carleton University. She currently holds a general insurance level 1 license in Alberta and a general insurance level 2 license in BC. Additonally, she holds an OTL license in Ontario.

Subidita Chakraborty

Subidita Chakraborty

Licensed Customer Service Specialist
Email

Before joining Square One, Subidita worked at Co-operators as Service and Sales Broker. Subidita attended The University of Burdwan. She brings 4 years of experience in insurance and currently holds an OTL license in Ontario.

Swapnil Thakkar

Swapnil Thakkar

Licensed Insurance Agent
Email

Swapnil joined the insurance industry in 2021. He worked at TD General Insurance as an Agent and Subject Matter Expert; he enjoyed helping clients, and his teammates. He studied Business Management and Human Resource Management and currently holds an Ontario license for general insurance.

Tadeo Fernandes

Tadeo Fernandes

Licensed Insurance Agent
Email

Before joining Square One, Tadeo worked at RBC as a Damage Insurance Advisor. He has have worked in the insurance field for one year and attended Université de Montreal with a focus on Industrial Relations. Tadeo currently holds a Representative’s Certificate in Damage Insurance in Quebec and OTL license in Ontario.

Taranjit Basra

Taranjit Basra

Licensed Insurance Specialist
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Prior to joining Square One, Taranjit worked for Hub Insurance as an insurance advisor for the private auto department. Taranjit has successfully completed the BCIT General Insurance and Risk Management program and is currently working towards his CIP. He currently holds a general insurance level 2 license in BC and Alberta. He also holds an OTL license in Ontario.

Taylor Allen

Taylor Allen

Licensed Administrative Specialist
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Taylor has 3 years of experience in the insurance sector. She strives to offer her clients the best insurance advice. She is a graduate from Carleton University in Ottawa, Ontario and holds a Bachelor of Arts in Psychology. Taylor also holds an OTL license in Ontario.

Tim Houle

Tim Houle

Licensed Insurance Agent
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Before joining Square One, Tim worked at Nanaimo Insurance Brokers, as a Insurance Representative. They have worked in the insurance field for 5.5 years. They attended MacEwan University with a focus on Journalism. Tim currently holds a general insurance level 2 license in BC and a CAIB designation.

Trevor Gardner

Trevor Gardner

Road Adjuster
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Prior to joining Square One, Trevor worked as a property adjuster at Claims Pro. Trevor brings over two years experience to the team and holds a BA in General Business Studies from Bowling State University.

Trevor Smart

Trevor Smart

Software Developer
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Trevor has over five years of working experience as a Programmer and Web Developer. Graduating in 2016 from Humber College, he studied Video Game Development and completed an advanced diploma in Computer Programming. He recently decided to move from Ontario to British Columbia and join the Square One team.

Vanessa Situ

Vanessa Situ

Licensed Insurance Agent
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Prior to joining Square One insurance, Vanessa has worked for Desjardins and TD Insurance. She received a Bachelor of Arts with honours in Psychology from York University. She currently holds an OTL license in Ontario. She also holds a general insurance level 2 license in BC.

Veronika Santusová

Veronika Santusová

SEO Marketing Coordinator
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Before joining Square One, Veronika worked at Digital Hospitality as a SEO Specialist. Veronika is new to the insurance but is looking forward to learning about the industry. They attended University of Ss. Cyril and Methodius in Trnava with a focus on Marketing.

Wade Heidt

Wade Heidt

Licensed Insurance Specialist
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Wade is dedicated to providing superb customer service. He helps our clients personalize their home insurance policies to find the most suitable coverage. Wade has worked in the insurance industry for over 15 years. In addition to his home insurance knowledge, Wade has well-rounded experience with life, disability and travel medical insurance. Before joining Square One, Wade worked as a Claims Examiner with OneWorld Assist. Wade holds a general insurance level 2 license in BC, Alberta, Saskatchewan and Manitoba. He also holds an OTL license in Ontario.

Zain Chauhan

Zain Chauhan

Licensed Insurance Agent
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Prior to beginning his career in insurance, Zain graduated from the University of Toronto with an Honours Bachelor of Arts degree majoring, in Political Science and minoring in City Studies. He would go on to work in the Greater Toronto Area as a Licensed Insurance Advisor for TD Insurance and subsequently a Universal Sales and Service Agent for Allstate Insurance. With over ten years of experience in helping customers, Zain thrives off the challenge of fulfilling customer needs. He currently holds a general insurance level 2 license in BC. He also holds an OTL license in Ontario.

Zeb Doherty-Wayne

Zeb Doherty-Wayne

Call Centre Supervisor
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Zeb got his start in the industry with TD Insurance in 2019. As a first-year advisor, he achieved the top 1% of sales. Prior to his work in the insurance industry, Zeb filled various roles in the hospitality industry, eventually working his way to becoming the General Manager of a food service company. Zeb currently holds a general insurance level 2 license in BC and level 1 in Alberta and Manitoba. Additionally, He also holds an OTL license in Ontario.

Ziyad Bakkali

Ziyad Bakkali

Content Marketing Specialist
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Before joining Square One, Ziyad worked at Litespace as a Content Marketing Specialist. Ziyad is new to insurance but is looking forward to learning about the industry. They attended the Beedie School of Business at Simon Fraser University with a focus on Marketing