Meet the Square One team

A company is nothing without the team that runs it. Provided below are biographies for Square One’s leaders and directors. Scroll down a bit more for biographies for the rest of the team.

Aneel Mattu

Aneel Mattu

Marketing Manager
Email | LinkedIn

Before joining Square One, Aneel led a team at a digital marketing agency focused on growing the online presence of its clients. Aneel has a Bachelor of Business Administration in Marketing Management from Kwantlen University and the University of Calgary. As Marketing Manager, he leads a team responsible for the continued online growth of Square One through multiple different channels which include SEM, content marketing, and strategic partnerships. Aneel currently holds a general insurance license level 1 in BC and Ontario.

Annie Zhang

Annie Zhang

In-house Legal Counsel
Email | LinkedIn

Before joining Square One, Annie served as corporate counsel for the Charlwood Pacific Group of companies, which include Century 21 Canada, Centum Financial Group, Real Property Management, and Uniglobe Travel. Annie has a law degree from the University of British Columbia and a Bachelor of Arts from the University of Regina. She currently holds a general insurance license level 1 in BC.

Chris Bayly

Chris Bayly

Vice President, Finance + Underwriting
Email | LinkedIn

Chris is an accomplished insurance professional with 17 years of experience in the financial services and insurance industries.

Before co-founding Square One, Chris was as a member of the management team at the British Columbia Automobile Association (BCAA). He led the association’s centralized analytics department, which provided critical support for strategy formulation and decision making.

While at BCAA, Chris was instrumental in, among other things: business case development; merger and acquisition opportunities; underwriting and reinsurance management; product development and pricing; distribution initiatives; business process improvements; and, technology implementations and conversions. Chris also managed business planning and budgeting for BCAA’s insurance division. As a result, Chris has a deep understanding of insurance financials.

Chris holds a bachelor of economics.

Daniel Mirkovic

Daniel Mirkovic

President + CEO
Email | LinkedIn

After 16 years in progressively senior positions in the insurance industry, Daniel co-founded Square One. The company is the only true online home insurance provider in North America. And, the company offers the only home insurance policy that can be personalized to the needs of individual customers.

Prior to starting Square One, Daniel was vice president of the insurance and travel divisions at the British Columbia Automobile Association (BCAA). Under his leadership, BCAA was recognized by JD Power and Associates as having the highest in customer satisfaction among all home insurance providers in Canada. BCAA was also recognized for having one of the most profitable and successful insurance operations in Canada.

Daniel has a bachelor of commerce and a master of business administration, both from the Sauder School of Business at the University of British Columbia. He holds a Canadian Accredited Insurance Broker designation and a general insurance license level 3 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. Daniel is the nominee for our corporate agency license.

Dejan Mirkovic

Dejan Mirkovic

Board Director
Email

Dejan is a successful entrepreneur who co-founded Cityfone Telecommunications, Canada’s first independent mobile virtual network operator. Cityfone operated several consumer facing wireless brands including; Cityfone™; Searsconnect™ Wireless (for Sears Canada); and, Talk & Save® Wireless (for RBC Financial). In July 2010, Rogers Wireless acquired Cityfone.

Dejan is the President of Goose Insurance Services, a travel insurance provider. This BC-based company offers travel insurance across Canada through a mobile app that is available for Android and Apple devices. It serves customers across North America.

Devon McGuire

Devon McGuire

Call Centre Manager
Email | LinkedIn

Prior to joining Square One, Devon worked for a BC-based credit union and an international coffeehouse chain. From these experiences, Devon has developed a broad knowledge base and a dedication to serving and meeting the needs of her clients. With over 5 years of experience in the insurance industry, Devon holds a Canadian Accredited Insurance Broker designation and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Douglas Mathew

Douglas Mathew

Board Director
Email

Douglas recently retired as a Partner of Thorsteinssons LLP, Tax Lawyers, which is the largest law firm in Canada practicing solely in the area of taxation. His 25 years of practice concentrated on tax opinion work and civil tax litigation, including appellate-level advocacy at the Supreme Court of Canada and the Federal Court of Appeal. He appeared before the Tax Court of Canada and provincial and territorial Superior Courts. He also represented taxpayers in the appeal process with the Canada Revenue Agency and provincial tax authorities.

In addition to acting as a board director for Square One, Doug is a Principal of Comat Mortgage Corporation, a private lending and investment company.

Igor Stevanovic

Igor Stevanovic

Call Centre Manager
Email | LinkedIn

Prior to joining Square One, Igor worked for Kitsilano Insurance where he sold many different types of insurance including home insurance. In the insurance industry since 2008, Igor holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. He also has a Bachelor of Business Administration Degree.

Jas Sandhu

Jas Sandhu

Director, Sales
Email | LinkedIn

Jas is Square One’s director of sales, joining us with more than 25 years in the insurance industry. With broad experience in personal lines, Jas has focused on serving her home insurance customers for the past 10 years, also assisting them with travel medical and auto insurance. She understands what customers need, delivering above and beyond. While at the British Columbia Automobile Association, she received a 92% customer service satisfaction rating. Jas has earned both her Canadian Insurance Professional designation and General Insurance Diploma. She holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. Jas also qualifies for a general insurance license level 3.

Jason Vander Zalm

Jason Vander Zalm

Vice President, Information Technology
Email | LinkedIn

Jason ensures that Square One is effectively harnessing the transformative power of technology. He is responsible for all software and web development, system administration, physical IT infrastructure, and relationships with technology-related vendors. He joins Square One with a strong track record in business requirements analysis, project management, and software development.

Most recently, Jason spent four years at the British Columbia Automobile Association. While there, he was responsible for the feature prioritization, business analysis, and quality assurance of all of the company’s business facing systems. He was also involved in a multi-million dollar rewrite of the company’s policy management system and subsequent successful migration of more than a million policies.

Jason previously led the account management and software development functions at a Toronto based IT consulting company. And, he gained his strong technical background during his time as a software engineer at companies like Nokia Mobile Phones and Infowave Software.

Jason has a bachelor of science in software engineering from the University of Victoria and a master of business administration from the Sauder School of Business at the University of British Columbia. Jason holds a general insurance license level 1 in BC and Ontario.

Kristina Wheeler

Kristina Wheeler

Operations Manager
Email

As operations manager, Kris is responsible for streamlining all our practices and processes to ensure our customers are served both effectively and efficiently. She leverages her more than 15 years of experience in personal lines insurance as an insurance agent, a sales manager, a business analyst and an underwriter at the British Columbia Automobile Association. Kris has a Canadian Accredited Insurance Broker designation, and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Rena Novotny

Rena Novotny

Claims Manager | Square One Claims | Canada
Email | LinkedIn

After being a staff adjuster and junior examiner, Rena started her 23 year career as an independent adjuster where she specialized in complex property, liability and special risk loss. As a branch manager, Rena hired, trained, mentored and coached several adjusters. She continues part-time post graduate studies in neuro-psychology and traumatization, learning how both may impact the insured’s engagement on catastrophic claims. Rena has earned her MA (Conflict Analysis and Management), CRM, CIP, and holds a level 3 adjusting license.

Scott McBride

Scott McBride

Board Chair
Email

Scott recently retired from his position as the President and Chief Executive Officer of Consumer Protection British Columbia. Previously, he served as the Senior Vice President and Chief Operating Officer at the British Columbia Automobile Association. He brings nearly 30 years of experience as a business strategist and operations executive, including 14 years in the insurance industry, complemented by 11 years in the financial services industry.

Stefan Tirschler

Stefan Tirschler

Product + Underwriting Manager
Email

Stefan is responsible for underwriting leadership, market expansion, and product research and development for Square One’s operations. An insurance nerd since 2006, Stefan has developed broad experience as a personal insurance broker, underwriter, and technical consultant. Stefan has earned his Fellow Chartered Insurance Professional designation, and maintains a level 2 general insurance license in British Columbia, Alberta, Manitoba, and Ontario. When he isn’t busy revolutionizing insurance with the team at Square One, Stefan moonlights as an Education Committee member and CIP/GIE instructor for the Insurance Institute of Canada.

Our team members

Our team is committed to offering innovative products and services. As you’ll find, each member has extensive experience and interest in their area of responsibility.

Aashish Ajit

Aashish Ajit

Licensed Insurance Agent
Email

Prior to joining Square One, Aashish worked as an underwriter at Family Insurance solutions and brings over 8 years of customer service. He has his MBA from Vancouver Island University and Msc. IB from the University of Hertfordshire. He currently holds a general insurance license level 2 in BC, Alberta, and Ontario.

Alain Harb

Alain Harb

Licensed Insurance Agent
Email

Alain has been in the insurance industry since 2014 working with Blue Cross, CanadaLife, and Desjardins. He has also worked in several other fields like retail, manufacturing, and sales. Through his time working with travel, health, group, auto, and home providers, he’s developed a strong background in insurance and customer service. Alain currently holds a general insurance license in Quebec.

Alissa Jamieson

Alissa Jamieson

Licensed Insurance Agent
Email

Alissa comes from a background in retail management and has been in the insurance industry for five years. Starting with administration and ICBC batching, she completed her Level 1 insurance exam and started doing auto insurance before quickly transferring into property insurance. She is currently working towards getting her Level 2 and is licensed in BC.

Angeli Chua

Angeli Chua

Licensed Insurance Agent
Email

Anjali Tayal

Anjali Tayal

Licensed Insurance Agent
Email

Prior to joining Square One, Anjali worked with the Operations team for a life insurance company. She has over nine years of customer service experience with IT, banking and insurance companies. Anjali holds a Bachelors Degree in Commerce with a Corporate Graduation Diploma in Business Administration. She also holds a general insurance license level 2 in BC, Alberta, and Ontario.

Anthony Michael

Anthony Michael

French Translator + Technical Writer
Email | LinkedIn

Anthony comes to Square One with 20 years of experience in the translation field, working primarily with the Quebec market. He has worked in various sectors, including retail, government, and real estate. Prior to joining Square One, Anthony was the corporate translator at Century 21 Canada. He holds an MA in Translation from York University in Toronto. In addition to French and English, Anthony speaks Spanish and Greek.

Armine Arzumanyan

Armine Arzumanyan

Quality Assurance Specialist
Email

Prior to joining Square One, Armine was a licensed insurance agent at both Klondike Insurance Agencies in Edmonton and Norland Insurance Agencies In Yellowknife. Armine holds a Bachelor of Science in Applied Mathematics and Computer Applications from Artsakh State University of Armenia. She also holds a general insurance license level 2 in BC, Alberta, and Ontario.

Atheey Naguleswaran

Atheey Naguleswaran

Licensed Insurance Agent
Email

Prior to joining Square One, Atheey was a person who wore many hats. From flipping burgers to tax filing and then to production coordinating, all jobs consisted of one thing; great customer service. He started his insurance career in 2019, being familiar with both home and auto. Atheey currently holds a general insurance license level 1 in Ontario.

Benjamin Kozel

Benjamin Kozel

Licensed Insurance Agent
Email

Benjamin has been in customer service for over ten years, as he is very passionate about helping others and providing great service. He currently holds a general insurance license level 1 in BC and is working towards his level 2 license.

Birgitta Farren

Birgitta Farren

Licensed Insurance Agent
Email

Before moving to Canada, Birgitta worked for one of the largest insurers in Ireland selling auto and home insurance. Birgitta has a Bachelor’s Degree in Health and Social Care and has more than ten years of experience in customer service from working in the hospitality, retail, and insurance industry. She currently holds a general insurance license level 2 in BC, Alberta, and Ontario.

Brad Rotto

Brad Rotto

Road Adjuster | Square One Claims
Email

Brad brings over 25 years of experience in the residential and commercial construction industry, including 15 years working almost exclusively on insurance-related property losses. He has extensive knowledge in all aspects of commercial and residential construction, including the BC Building Code, drainage systems, plumbing, and electrical. Brad currently holds an adjuster license level 2 in BC and is working towards obtaining a CIP designation.

Brett Vancise

Brett Vancise

Licensed Insurance Agent
Email

Prior to joining Square One, Brett spent 10 years working within Professional Sports in a variety of Customer Service and Administrative roles. Brett has a Bachelor’s degree in History and holds a level 1 general insurance license in Alberta.

Caleb Lim

Caleb Lim

Licensed Insurance Agent
Email

Caleb has a banking and business development background. Prior to joining Square One, he worked for TD Insurance as a licensed insurance advisor. Caleb has a Bachelor of Management degree majoring in business management and currently holds a general insurance license level 1 in Ontario.

Carla Campbell

Carla Campbell

Licensed Insurance Agent
Email

Carla joins Square One with eight years of experience in the insurance industry. Prior to her insurance experience, she was a multi-unit franchise owner with Subway. she holds a Level 2 license in Alberta and is also licensed in Ontario.

Carolyn Clarkson

Carolyn Clarkson

Licensed Insurance Agent
Email

Prior to joining Square One, Carolyn worked for Western Coast Insurance. She has three years of experience in the industry and seven years in customer service. Carolyn currently holds a level 2 general insurance license in BC.

Cheryl Josey

Cheryl Josey

Licensed Insurance Agent
Email

Cheryl has gained an extensive background in sales and customer service working for The Co-operators since 2007. During her 13 year tenure, she obtained her LLQP license. As an associate financial advisor, she provided sales and service for home, auto, life, disability insurance, and wealth products. Taking a consultative approach to accessing customers’ individual needs, Cheryl strives to exceed expectations every day. She currently holds a general insurance license level 1 in Ontario.

Christine Giles

Christine Giles

Telephone Adjuster | Square One Claims
Email

Prior to joining Square One, Christine worked for multiple insurance companies as an underwriter and claims adjuster. Christine has earned both her CAIB and CIP designation, and currently holds a level 2 adjusting license in BC, Alberta, and Ontario.

Cindy Liao

S. Cindy Liao

Telephone Adjuster | Square One Claims
Email

Prior to joining Square One, Cindy worked for The Cooperators. With 5 years of experience in the industry, Cindy understands the importance of identifying clients’ individual needs and is committed to providing the best experience for everyone she works with. Cindy holds a CAIB designation and an adjuster license level 1 in BC, Alberta, Saskatchewan, and Ontario.

Claire Van Thiel

Claire Van Thiel

Licensed Insurance Agent
Email | LinkedIn

Claire comes to Square One with 5 years of insurance experience and over 20 years of customer service in retail, corporate and call centre environments. She has a passion for helping people find the best solution to meet their insurance needs. She holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. Claire is working towards a CIP designation.

Clementina Van De Weteringe-Buys

Clementina Van De Weteringe Buys

Telephone Adjuster | Square One Claims
Email

Tina has over 6 years of insurance experience as an adjuster, first with ICBC as a claims adjuster, then as an independent working in the greater Vancouver area. Prior to joining Square One, Tina honed her customer service skills as a restaurant manager in Downtown Vancouver and then as a small business owner. She currently holds an adjuster license level 1 in BC, Alberta, Saskatchewan, and Ontario.

Colm Kilduff

Colm Kilduff

Data Scientist
Email | LinkedIn

Colm completed his BSc at the National University of Ireland in Mathematics. After completion of his BSc, Colm went on to study a MSc in Actuarial Science at the University College Dublin. Before joining Square One, Colm completed an internship in a top Irish insurance company in the data analytics team.

Corinne Spitznagel

Corinne Spitznagel

Product + Underwriting Coordinator
Email

Corinne comes to Square One from the travel and beauty industries where she focused on ensuring clients always have the best customer experience possible. Recognizing the great benefit that insurance holds for consumers, Corinne is excited to help people ensure they have peace of mind with both an insurance provider and coverage that is customized for them and their unique needs. She currently holds a general insurance license level 1 in BC, Alberta, and Ontario.

Cristiane Parmigiani

Cristiane Parmigiani

Administrative Assistant
Email | LinkedIn

Cristiane comes from a diverse and multicultural background, with a BA in Marketing and an MBA in Business. With over 20 years of experience in service-oriented workplaces, she has designed processes and implemented multiple initiatives to improve the customer experience. She is a creative and committed professional, passionate about sharing new ideas and delivering effective solutions.

Daniel Legault

Daniel Legault

Claims Adjuster | Square One Claims
Email

With over 20 years of claims experience, Daniel holds the role of claims adjuster and examiner at Square One. Prior to joining Square One, Daniel worked most of his career as an independent claims adjuster with two major firms in Canada, as well as with other insurance companies. He has a college degree in Insurance and various additional courses such as IICRC, Applied Structural Drying, and Water Damage Restoration. Daniel is also a certified Infrared Thermographer Level 1.

Danielle Dela Cruz

Danielle Dela Cruz

Licensed Insurance Agent
Email

Prior to joining Square One, Danielle worked as an Administrative Assistant in a health care clinic and has previous experience in the Restaurant and Cosmetics industry. With over seven years of experience in customer service, she is committed to providing a great experience to every customer she works with. Danielle currently holds a general insurance license level 1 in BC and Alberta.

Diane Parras

Diane Parras

Licensed Insurance Agent
Email

Before joining Square One, Diane worked in the travel industry for over four years. She also has eight years of experience in call center and customer service roles in the food and retail ticket industry. Diane currently holds a general insurance license level 1 in BC, Alberta, and Ontario.

Diego Ramirez

Diego Ramirez

Licensed Insurance Agent
Email

Diego graduated with a bachelor’s degree in marketing from Concordia University. Throughout his studies, he worked in numerous customer service positions that helped him develop a love for the art of customer service. Prior to joining Square One, Diego got his general insurance license in Quebec. Diego is currently working on getting his insurance license for BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Dustin Ludwig

Dustin Ludwig

Licensed Insurance Agent + Team Lead
Email

Prior to joining Square One in 2014, Dustin worked in store development for the corporate offices of a large supermarket chain and has also held management positions in the restaurant industry. Having grown with Square One over the years he has been involved with many of the company’s program and service projects and expansions. This experience has helped Dustin develop attention to detail and professionalism.

Dustin has completed the Canadian Accredited Insurance Broker program and currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Edd Clarke

Edd Clarke

Software Developer
Email

Prior to joining Square One, Edd worked for an online proposal software company aimed at revolutionizing the way companies and individuals designed, tracked and sent proposals. He is excited to bring his technical knowledge and passion for working with companies that leverage technology to solve problems for customers they didn’t even know they had.

Edwin Lin

Edwin Lin

Software Developer
Email

Before joining Square One, Edwin was a product lead at Pointstreak Sports Technologies where he focused on making sports easier to participate and organize. Edwin has a Bachelor of Science in Computing Science from Simon Fraser University specializing in Software Engineering. He looks forward to using his expertise when working with the Square One online platform.

Ekaterina Bedritskaya

Ekaterina Bedritskaya

Licensed Insurance Agent
Email

Before joining Square One, Ekaterina worked at TD Insurance as part of their customer support team. She has more than 7 years of experience in customer service. Ekaterina has a bachelors degree in law from the University of Montreal and she currently holds a general insurance license in Quebec.

Emily Fonberg

Emily Fonberg

Licensed Insurance Agent
Email

Emily joins Square One with two years of experience in the insurance industry and two decades of customer service experience in the retail and hospitality industries. Her first priority is providing a top-notch, informative experience for customers when they’re choosing their customized coverage. Emily currently holds a level 1 general insurance license level 1 in Ontario.

Eran Azran

Eran Azran

Licensed Insurance Agent
Email

Eran has been working in the insurance industry for 12 years as an insurance broker selling and advising clients, and as a claims specialist at State Farm. As a licensed insurance agent, Eran has been passionate about customer service and going above and beyond to assist customers. Before working in the insurance industry, Eran graduated from Seneca College with a Radio Broadcasting Diploma. Eran currently holds a general insurance license level 1 in Ontario.

Evan Lam

Evan Lam

Quality Assurance Specialist
Email | LinkedIn

Evan completed his Bachelor of Computer Engineering at Simon Fraser University. His drive for documentation and testing was nurtured by two co-op positions: an Integration Engineer with the Royal Canadian Mounted Police and a Software QA Tester for CounterPath Corporation. Evan completed many software engineering projects at SFU, including testing an emotion-detecting iPhone application. For his capstone, Evan created and tested the website for an automatic-mapping pothole-detecting street sweeper system. His skills with adhering to standards and requirements allowed him to foster a career in Quality Assurance.

Fabio Baida

Fabio Baida

Licensed Insurance Agent
Email | LinkedIn

Before joining Square One, Fabio obtained his bachelor’s degree in Business Administration at the Federal University of Mato Grosso do Sul in Brazil. During the same time, he was an intern in one of the largest government owned banks in the country. After graduation, he pursued a higher education overseas, coming to Canada to get two post-degree diplomas in Project Mangement and International Business Management, both at Douglas College. During his studies in Canada, Fabio worked for over two years in sales and customer service in the automotive industry. Fabio has a general insurance license level 1 in BC and Alberta.

Farzam Sameni

Farzam Sameni

Digital Marketing Coordinator
Email

Fatou Pouye

Fatou Pouye

Licensed Insurance Agent
Email

Fatou has graduated with a bachelor’s degree in Finance from the University of Quebec in Outaouais. Prior to joining Square One Insurance Services, she worked as a home and auto insurance advisor for TD Insurance Services and has more than five years of customer service experience. Fatou currently holds a general insurance license in Quebec.

Gian Banlaoi

Gian Banlaoi

Telephone Adjuster | Square One Claims
Email | LinkedIn

Gian started working in the insurance industry in 2019 as an Administrative Support for Claims Adjuster. She currently holds a general insurance license level 1 in BC and has a diploma in Business Management.

Hanson Wong

Hanson Wong

Licensed Insurance Agent
Email | LinkedIn

Prior to joining Square One, Hanson worked at Hub International Insurance Brokers as an Insurance Advisor in the private auto department. Hanson has a Bachelor of Business Administration degree majoring in business management and currently holds a general insurance license level 2 in BC, Alberta, and Ontario.

Himalee Jayasooriya

Himalee Jayasooriya

Licensed Insurance Agent
Email

Honelen Chan

Honelen Chan

Administrative Specialist
Email

Honelen is an achiever with a multifaceted career, having experience in science, customer service, manufacturing, trade compliance and administration. Before joining Square One, Honelen was a Trade Compliance Specialist in a biotechnology company where she specialized in import and export documentation. Honelen holds a certificate in Operations Management – Materials Management and a certificate in Office Administration with Technology Programs as well, both from BCIT.

Hooman Dehghani

Hooman Dehghani

SEO Marketing Coordinator
Email

Before moving to Canada, Hooman worked as a content marketer for the Snapp group, Iran’s leading digital platform. He holds a Bachelor of Arts in English Language and Literature from the University of Tehran. He’s a passionate strategist and loves to surround himself with stories in his free time.

W. Hunter Carroll

W. Hunter Carroll

Licensed Insurance Agent
Email

Jean-Paul Goulden

Jean-Paul Goulden

Licensed Insurance Agent
Email

JP possesses over 5 years of personal lines call centre experience, of which he mainly specialized in home insurance. Nearly all of this time was as an agent at BCAA, but most recently included a brief stint as a broker at Aon. JP holds a BA from UBC, majoring in the history and philosophy of science, and a level 2 general insurance license with a CAIB designation.

Jerlyne Nathan

Jerlyne Nathan

Training + Communications Specialist
Email

Jerlyne has a background in personal and commercial insurance through her accumulated experiences as a broker and underwriter in the industry. She gained teaching and facilitating skills from previous roles as a GIE instructor for the Insurance Institute of Canada and mentoring other team members. Jerlyne holds an Advanced Chartered Insurance Professional (ACIP) and a Canadian Risk Management (CRM) designation. She holds a level 2 license in BC and level 2 license in AB.

Jody Barker-Leuthard

Jody Barker-Leuthard

Data Scientist + Team Lead
Email | LinkedIn

Jody holds a masters of science in statistics from the University of Toronto and a bachelor of science in mathematics from the University of British Columbia. He uses the skills and knowledge he has acquired through his academic training to develop fact-based solutions to business problems.

Joyce Fancobit

Joyce Fancobit

Licensed Insurance Agent
Email

Joyce has been working in the customer service industry for over 10 years, two of which have been selling auto and home insurance. She’s very passionate about helping customers get the best coverage while personalizing it based on their needs. Joyce currently holds a general insurance license level 2 in BC, Alberta, and Ontario. She is working towards her CAIB designation.

Julia Maclean

Julia Maclean

Licensed Insurance Agent
Email

Justin Rooney

Justin Rooney

Licensed Insurance Agent
Email

Justin comes to Square One with a background in finance and customer service. He started in wealth management before transitioning to a Financial Advisor role with Scotiabank where he was passionate about holistic financial planning and positioning insurance products as an integral part of a customer’s full financial picture. He is looking forward to helping provide that same level of outstanding customer service and help customers better understand insurance with Square One. Justin currently holds a general insurance license level 2 in BC and Ontario.

Kathy Kwan

Kathy Kwan

Telephone Adjuster | Square One Claims
Email | LinkedIn

Kathy is an established insurance professional with extensive experience in claims and field sales. Before joining Square One, Kathy was a field sales advisor with RBC Insurance where she engaged with people to help them protect with insurance products what was most important to them and their family. Kathy also worked at ClaimsPro as a field claims adjustor and at the Co-operators as an in-house claims adjustor. She currently holds certificates as CAIB, CIP and FCIP. She has a Business Management Certificate and is fluent in both English and Chinese. Next to her family, Kathy loves nature. You will often find her hiking up on the mountains or by the lakes of beautiful British Columbia.

Kathy Vallance

Kathy Vallance

Licensed Insurance Agent
Email

Kathy has been in the insurance industry ever since she was recruited from her previous role as a customer service representative at an auto dealership. Since then, she has grown to become a home insurance specialist and producer to managing an office and insurance program. Kathy has over 15 years of experience selling insurance and she holds a license in Ontario.

Karishma Varma

Karishma Varma

Licensed Insurance Agent
Email | LinkedIn

Prior to joining Square One, Karishma worked in the insurance industry for over 4 years. She has a bachelor’s degree in finance and has a post-graduate diploma in financial planning from Centennial College. Karishma holds a general insurance license level 1 in Ontario and is working towards obtaining her license in BC, Alberta, Saskatchewan, Manitoba, and Quebec.

Kevin Cerna

Kevin Cerna

Road Adjuster | Square One Claims
Email

Kevin has over 6 years of experience within the insurance industry and is known for always going above and beyond to ensure customer satisfaction. He currently holds an adjuster insurance license level 1 in BC, Alberta, Saskatchewan, and Ontario.

Lawrence Wong

Lawrence Wong

Licensed Insurance Agent
Email

Born and raised in Vancouver, Lawrence brings the ability and understanding necessary to cater to Canada’s ever-changing demographic. Always striving to better understand the needs of customers, his fluidity in communication draws from over 7 years of experience in the insurance industry, including managerial roles. Lawrence currently holds a general insurance license level 1 in BC and Alberta.

Lily Yeung

Lily Yeung

Licensed Insurance Agent + Team Lead
Email

Prior to joining Square One, Lily was a licensed insurance agent at Regent Pacific Insurance. She has been in the insurance industry for nearly five years, with experience in home, travel, and auto. With over ten years of experience in the customer service industry, she continues to provide the best experience to every client. She currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Lisa Sum

X. Lisa Sum

Senior Claims Examiner | Square One Claims
Email

Prior to joining Square One, Lisa worked at Optimum West Insurance Company Inc. for over 5 years as a personal lines underwriter and claims adjuster. She looks forward to bringing her expertise in understanding and interpreting policy wordings to the Square One Claims team. Lisa holds an adjusting license level 2 in BC, Alberta, Saskatchewan, and Ontario.

Lisa Szymczak

Lisa Szymczak

Road Adjuster | Square One Claims
Email | LinkedIn

Lisa joins Square One with over 15 years of customer service experience, beginning in retail and transitioning to insurance claims in 2011. Before joining the Square One team, she worked as a Subrogation Specialist and Property Claims Adjuster at GCNA and Northbridge Insurance, respectively. Lisa has a bachelor’s degree in English Language and Literature from York University. She currently holds an adjuster insurance license level 1 in Ontario.

Mandy Brar

Mandy Brar

Licensed Insurance Agent
Email

Marco Ho

Marco Ho

Licensed Insurance Agent
Email

Marco joins Square One with extensive experience in customer service roles. He has a Bachelor of Fine Arts, Illustration Major from Emily Carr University of Art and Design. Currently, Marco holds a general insurance license level 1 in BC, Alberta, and Ontario.

Marie Carriere

Marie Carriere

Licensed Insurance Agent
Email

Marilen Bautista

Marilen Bautista

Licensed Insurance Agent + Team Lead
Email

Marilen brings forth over nine years of insurance experience gained from working at Canadian Direct Insurance and BCAA. She is passionate about delivering the best customer service possible and guiding clients to make informed decisions regarding their insurance. Having worked in the Human Resources field as Manager and Consultant in the past years helped her sharpen her listening, problem-solving and communication skills. Marilen currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Mattia Mazzarese

Mattia Mazzarese

Licensed Insurance Agent
Email

Mattia has been in the insurance industry since 2011 and has worked in a variety of roles, from customer service associate to the claims adjuster. She prides herself on delivering excellent customer service and assisting clients with their individual needs. Mattia currently holds a general insurance license level 1 in AB and level 2 in BC and Ontario.

Megan Lai

Megan Lai

Licensed Insurance Agent + Team Lead
Email

Megan joins Square One with more than 10 years of customer experience in the food retail industry and is passionate about building customer relationships. She has a Bachelor of Science in Nutritional Sciences and a diploma in holistic nutrition. She currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Michael Levelton

Michael Levelton

Telephone Adjuster
Email| LinkedIn

Prior to joining Square One, Micheal worked for multiple insurance companies amassing experience in many types of claims. With over three years of experience in the industry and the completion of BCIT’s General Insurance & Risk Management program, Micheal understands the significance of providing the best and most tailored experience for each client as well as identifying every client’s individual needs. Micheal currently holds a CRM designation and is working towards his CIP designation.

Natalie Yuen

Natalie Yuen

SEO Marketing Coordinator
Email

Natalie joins Square One after graduating from the University of British Columbia with a bachelor of commerce, majoring in Business Technology Management. She is passionate about leveraging analytics to increase online presence. Prior to joining Square One, she had experience working on search engine optimization, social media marketing, as well as business development.

Pooja Rattan

Pooja Rattan

Licensed Insurance Agent
Email

Before joining Square One, Pooja assisted customers at Westland Insurance. She has over 8 years of customer service experience from the restaurant and educational industry. She was also a Historical Member of the Mission Community Archives. Pooja has a diploma in Library and Information Technology with a concentration in Systems Technology. She currently holds a general insurance license level 1 in BC, Alberta, and Ontario, and is working towards a level 2 license.

Rahat Mahmood

Rahat Mahmood

Licensed Insurance Agent
Email

Rahat has been in the insurance industry since 2017. Prior to joining Square one, she was an insurance advisor at BCAA, where she gained her Level 2 insurance license. Rahat has a Business Administration diploma from Mount Royal University. She is currently licensed in BC and Alberta.

Randeep Gill

Randeep Gill

Licensed Insurance Agent
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Ravneet Cheema

Ravneet Cheema

Licensed Insurance Agent
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Ravneet completed her degree in Business Management and Marketing at Douglas College in 2019 and has four years of experience in customer service. She currently holds a general insurance license level 1 in BC.

Rupert Pong

Rupert Pong

Claims Supervisor + Vendor Manager | Square One Claims
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With over 20 years of claims experience, Rupert holds the role of claims examiner at Square One. Prior to joining Square One, Rupert worked for Granite Claims Solutions as an independent claims adjuster. He has also worked for Wawanesa Insurance, Canadian Northern Shield, Canadian Direct Insurance and the Insurance Corporation of British Columbia. Rupert holds an adjuster license level 1 in BC, Alberta, Saskatchewan, and Ontario.

Sam Seha

Sam Seha

Road Adjuster | Square One Claims
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Sam has extensive customer service, operations, and marketing analytics experience cultivated from working with homeowners, small businesses, and Fortune 500 companies. Prior to joining Square One, Sam worked for Shield Restoration, a boutique property restoration company servicing the Greater Toronto Area, where he managed customer insurance projects, led emergency rebuild operations, and directed field teams. Sam has a diploma of collegial studies in business from John Abbott College and a bachelor of commerce from McGill University.

Samer Al-Horoub

Samer Al-Horoub

Licensed Insurance Agent
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Sandra Sandquist

Sandra Sandquist

Licensed Insurance Agent
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As a licensed insurance agent at Square One, Sandra ensures clients are properly insuring their home and belongings. She holds a general insurance license level 1 in BC, Alberta, and Ontario.

Prior to joining Square One, Sandra worked at MetroLaw Office for 6 years. During that time, she supported both the firm’s lawyers and clients. She also previously worked for BC Crime Prevention where she was responsible for the Block Watch program across Canada in addition to providing administrative support.

Sanjouna Suntoo

Sanjouna Suntoo

Administrative Assistant
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Sanjouna has four years of customer service experience in the hospitality industry and is bilingual in French and English. She recently graduated from Thompson Rivers University and holds a Post Baccalaureate diploma in marketing.

Saphala Pall

Saphala Pall

Licensed Insurance Agent
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Saphala is a young professional in the insurance industry. She started her career working for TD Insurance, where she gained a lot of experience and learned a lot about the field. She then moved on to the Ontario Insurance Service team with AVIVA. There she gained more insight into the field and grew in her dedication to provide clients with the most efficient service, with a friendly smile. Saphala is also dedicated to obtaining her CIP designation in order to be the most effective and remain knowledgeable and up to date with all the information in the field. Prior to starting her insurance career, Saphala worked in the non-profit sector; one of the organizations that are near and dear to her heart is Sick Kids hospital. She holds a license in Ontario.

Sarena Jaswal

Sarena Jaswal

Licensed Insurance Agent
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Sarena joined us with over ten years of experience in customer service in a variety of settings, as well as 1.5 years of insurance experience with Desjardins selling home and auto policies. She currently holds her general insurance license for Ontario and looks forward to obtaining her license for other provinces. Sarena prides herself in providing exceptional customer service and working with clients to ensure they have the right product/coverages for themselves and their loved ones.

Scott Trepke

Scott Trepke

Senior Claims Examiner | Square One Claims
Email | LinkedIn

After beginning his insurance career in 2008, Scott spent several years working as a broker for Westland Insurance. In 2010, he began working in the claims department at Family Insurance. While at Family Insurance, he held various positions adjusting claims for both auto and personal insurance lines. In early-2015, Scott joined Square One’s team as a road adjuster. He holds an adjuster license level 2 in BC, Alberta, Saskatchewan, and Ontario.

Seamus McKale

Seamus McKale

Content Marketing Specialist
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Seamus comes to Square One from SewerVUE Technology, where he was a both a marketing coordinator and an operations coordinator. Seamus has several years’ experience in Canada’s radio broadcasting industry as an advertising producer. He holds a diploma in Broadcast & Media Communications and an Associate Certificate in Business Administration, both from BCIT, and is working on his B.A. in Professional Communications part-time at Royal Roads University. Seamus writes content for Square One’s online resources, and works closely with the rest of the marketing team on all projects. He currently holds a general insurance license level 1 in BC and Ontario.

Sean Blair

Sean Blair

Road Adjuster | Square One Claims
Email | LinkedIn

Before joining Square One, Sean worked as a restoration contractor for 6 years. Starting as a labourer, he progressed quickly into a project management role handling repairs for property damage insurance claims and assisting with catastrophe claims in Toronto and Nova Scotia. He transitioned into claims in 2017 as an independent adjuster with Payne, Travis & Associates in Abbotsford, BC. He currently holds an insurance adjuster level 2 licence in BC and is pursuing his CIP designation.

Shimon Machida

Shimon Machida

Video Production Specialist
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Shimon has worked as a director, cinematographer, and music composer for a dynamic set of clients involved in web-based video advertisements from Los Angeles, Tokyo, and Vancouver. He developed a career as a videographer at the early age of 17 and now holds a Bachelor’s Degree in Motion Picture Arts from Capilano University. Shimon works closely with the marketing team and strives to create compelling, informative content for Square One’s audience through artist innovation and authentic storytelling.

Simranjit Kaur

Simranjit Kaur

Licensed Insurance Agent
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Prior to joining Square One, Simran has over 3 years of experience working in the customer service industry. She has completed her post-graduate diploma in general sciences from Langara College. Simran holds a general insurance license level 1 license in BC and Alberta and she is working towards obtaining her level 2 license.

Sivanuya Kasippillai

Sivanuya Kasippillai

Licensed Insurance Agent + Team Lead
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Sivanuya comes with a background in human resources. She has completed a bachelor’s degree specializing in human relations and management. While completing her studies, Sivanuya has worked in multiple fields related to customer service and has developed a passion to help others. She has excelled in multiple different roles in her journey because embarking in the insurance field. Prior to joining Square One Insurance, Sivanuya worked as a Home and Auto insurance advisor at RBC Insurance. She currently holds a general insurance license level 2 in Quebec and Ontario.

Stacey Lynn Nord

Stacey Lynn Nord

Licensed Insurance Agent
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Prior to joining Square One, Stacey was a senior advisor for TD Insurance Meloche Monnex in Quebec. She has been in the insurance industry since 2018 and has over ten years of customer service. Her passion is to provide a legendary experience to her clients. She currently holds a general insurance license level 2 in Quebec.

G. Sunny Dhiman

G. Sunny Dhiman

Call Center Supervisor
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Sunny brings passion and enthusiasm for excellent customer service and is always willing to go above and beyond to ensure customer satisfaction. Prior to joining Square One, Sunny worked in the restaurant industry for over 5 years including more than 3 years in a management position. Sunny currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. And, he is working towards his Canadian Accredited Insurance Broker designation. Sunny also holds a diploma in Accounting Management.

Swati Singh

Swati Singh

Licensed Insurance Agent
Email | LinkedIn

Prior to joining Square One, Swati worked as a pre-primary teacher where she was passionate about upholding the best teaching practices. Her prior experience has helped her further bolster her multitasking abilities and develop perseverance. Swati has a Bachelors degree in Education and holds a level 2 general insurance license in BC and Alberta.

Tanim Alam

Tanim Alam

Licensed Insurance Agent
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Before joining Square One, Tanim worked at Allstate Insurance as a Business Development Agent. Tanim has a Bachelor of Business Administration, major in Finance and a minor in Information Technology and Marketing from the University of Windsor. Throughout his student life, he worked for Canada’s top telecommunications companies in customer service and sales positions. He also took on other managerial roles. Tanim always makes sure his top priority is customer satisfaction. He currently holds a general insurance license level 2 in Ontario.

Taranjit Basra

Taranjit Basra

Licensed Insurance Agent
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Prior to joining Square One, Taranjit worked for Hub Insurance as an insurance advisor for the private auto department. Taranjit has successfully completed the BCIT General Insurance and Risk Management program and is currently working towards his CIP. He currently holds a general insurance license level 2 in BC, Alberta, and Ontario.

Tharshika Guruparan

Tharshika Guruparan

Licensed Insurance Agent
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Trevor Smart

Trevor Smart

Software Developer
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Trevor has over five years of working experience as a programmer and web developer. Graduating in 2016 from Humber College, he studied video game development and completed an advanced diploma in computer programming. He recently decided to move from Ontario to British Columbia and join the Square One team.

Wade Heidt

Wade Heidt

Licensed Insurance Agent
Email | LinkedIn

Wade is dedicated to providing superb customer service. He helps our clients personalize their home insurance policies to find the most suitable coverage. Wade has worked in the insurance industry for over 15 years. In addition to his home insurance knowledge, Wade has well-rounded experience with life, disability and travel medical insurance. Before joining Square One, Wade worked as a claims examiner with OneWorld Assist. Wade holds a general insurance license level 2 in BC and Alberta.

William Go

William Go

Licensed Insurance Agent
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Prior to working for Square One, Will worked for the BCAA specializing in Automotive and Travel Medical Insurance. He is well known for his excellent customer service skills and is looking forward to bringing those skills to Square One. He currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, and Ontario.

Zain Chauhan

Zain Chauhan

Licensed Insurance Agent
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Prior to beginning his career in insurance, Zain graduated from the University of Toronto with an Honours Bachelor of Arts degree majoring in Political Science and minoring in City Studies. He would go on to work in the Greater Toronto Area as a Licensed Insurance Advisor for TD Insurance and subsequently a Universal Sales and Service Agent for Allstate Insurance. With over 10 years of experience in helping customers, Zain thrives off the challenge of fulfilling customer needs. He currently holds a general insurance license level 1 in Ontario.

Zeb Doherty-Wayne

Zeb Doherty-Wayne

Licensed Insurance Agent
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Zeb got his start in the industry with TD Insurance in 2019. As a first-year advisor, he achieved the top 1% of sales. Prior to his work in the insurance industry, Zeb filled various roles in the hospitality industry eventually working his way to becoming General Manager of a food service company. Zeb currently holds a general insurance license level 1 in Alberta.