The Square One Mission

Changing the way you think about insurance

If you read the vision, mission, and value statements for various companies, you’ll find they all sound the same. In fact, it’s tough to distinguish one company from another.

At Square One, everything we do is guided by three simple principles.

  1. Treat people the right way
  2. Take ownership and solve problems
  3. Be creative and take calculated risks
Square One Insurance Office
Everything you want to know

Square One Insurance Services is an insurance agency (or brokerage) that serves British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec.

We are authorized to issue, bill and service policies on behalf of our underwriters. For home insurance, we represent The Mutual Fire Insurance Company of British Columbia. For car insurance, we represent Zurich Insurance Company Ltd. Continue reading to learn more about Square One.

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Team members

A company is nothing without the team that runs it. As you’ll learn, Square One is comprised of a team of professionals who have worked in the insurance industry for years.

Click on the link below for photos of, and short bios on, our leaders, board directors, and team members.

Team members

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Key suppliers

It takes a group of closely aligned companies to deliver the best home and car insurance policies in North America. Square One has long-term relationships with its underwriting and claims suppliers.

For information on a specific supplier, click on the appropriate links below.

Claims suppliers

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Career opportunities

Thinking about a career in insurance? Looking to work with a tight-knit team where your expertise is both respected and valued? If so, Square One might be the right place for you.

Click on the link below to learn about working at Square One.

Working at Square One

Our story

Square One opened on January 5, 2011. It was started by a team of experienced professionals who, after years of working in the insurance industry, recognized that traditional home insurance wasn’t meeting the needs of most consumers.

Most industries — from electronics, telecommunications, to banking — have evolved in the last 20 years. The insurance industry, on the other hand, hasn’t changed since the 1970s. Without the burden of antiquated processes and systems, Square One eliminated all unnecessary complexities built into traditional policies. We’ve made it both convenient and easy for people to personalize their policies, keeping our prices low in the process.

Since launching, Square One has grown and grown — people love the concept of simple, customizable, online home insurance. After expanding our home insurance service to Quebec in 2021, we wanted to bring the same successful approach to car insurance (having often heard from customers that they wished we did). In 2023, we began offering online car insurance in Ontario. And in 2024, we plan to expand our car insurance offering into Alberta and Quebec.

As mentioned earlier, Square One is a licensed insurance agency (or brokerage). Our company and employees hold licenses in each jurisdiction served. Policies are sold and serviced by phone and online from our head office in Vancouver, British Columbia. Square One is not a member of any insurance associations.

Virtual Head Office Tour

Sales and service support is provided from our head office in Vancouver, British Columbia. By keeping most functions centralized, we can keep costs low and pass on savings to you. We use local claims adjusters and vendors that are based in the communities they serve. And we’re committed to ensuring equal access and participation for persons with disabilities. Learn more about our our commitment to accessibility.