Square One is proud to create and share top-quality content for homeowners, condo owners, tenants, and landlords. Our content covers a wide range of topics, and we’re committed to ensuring that all the information we provide is accurate, thorough, and easy to understand.

On most articles throughout our site, you’ll see “Reviewed by” at the top of the page. This means the content on the page has been reviewed by an expert on that subject. Our experts review content for accuracy, timeliness, and clarity to ensure you’re getting high-quality information.

If you find an article on our site that needs to be updated or revised, please let us know by emailing

Insurance experts

The Square One panel of experienced insurance experts reviews every piece of insurance-related content on our website to ensure its accuracy.

Daniel Mirkovic

Daniel Mirkovic

President + CEO | BCom, MBA

After 16 years in progressively senior positions in the insurance industry, Daniel co-founded Square One. The company is the only true online home insurance provider in North America. And, the company offers the only home insurance policy that can be personalized to the needs of individual customers.

Prior to starting Square One, Daniel was vice president of the insurance and travel divisions at the British Columbia Automobile Association (BCAA). Under his leadership, BCAA was recognized by JD Power and Associates as having the highest in customer satisfaction among all home insurance providers in Canada. BCAA was also recognized for having one of the most profitable and successful insurance operations in Canada.

Daniel has a bachelor of commerce and a master of business administration, both from the Sauder School of Business at the University of British Columbia. He holds a Canadian Accredited Insurance Broker designation and a general insurance license level 3 in BC, Alberta, Saskatchewan, Manitoba and Ontario. Daniel is the nominee for our corporate agency license.

Learn more about Daniel

Rena Novotny

Rena Novotny

Claims Manager | Square One Claims

After being a staff adjuster and junior examiner, Rena started her 23 year career as an independent adjuster where she specialized in complex property, liability and special risk loss. As a branch manager, Rena hired, trained, mentored and coached several adjusters. She continues part-time post graduate studies in neuro-psychology and traumatization, learning how both may impact the insured’s engagement on catastrophic claims. Rena has earned her MA (Conflict Analysis and Management), CRM, CIP, and holds a level 3 adjusting license.

Learn more about Rena

Stefan Tirschler

Stefan Tirschler

Product + Underwriting Manager

Stefan is responsible for underwriting leadership, market expansion, and product research and development for Square One’s operations. An insurance nerd since 2006, Stefan has developed broad experience as a personal insurance broker, underwriter, and technical consultant. Stefan has earned his Fellow Chartered Insurance Professional designation, and maintains a level 2 general insurance license in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario. When he isn’t busy revolutionizing insurance with the team at Square One, Stefan moonlights as an Education Committee member and CIP/GIE instructor for the Insurance Institute of Canada.

Learn more about Stefan

Independent industry experts

In addition to insurance information, we create content on topics as diverse as home maintenance, interior design, plumbing, gardening, and more. When an article’s subject falls outside the expertise of our insurance experts, it gets reviewed by an independent industry expert to ensure we’re delivering the most accurate and timely information possible.

Rebecca Awram Mortgages

Rebecca Awram

Mortgage Advisor, Seniors Lending Centre

As a Mortgage Advisor at Seniors Lending Centre, Rebecca Awram’s non-cookie-cutter mortgage approach asks the right questions, figures out her client’s needs, and matches these needs to the appropriate lender. Rebecca is a member of the Mortgage Brokers Association of British Columbia. This professional association seeks to expand the knowledge and relationships of its members beyond the content of the UBC exam requirements by providing ongoing educational and networking opportunities. Rebecca loves to keep up to date by subscribing to numerous industry journals and trade publications that she reads and finds extremely helpful when providing service to her clients. Rebecca has over 15 years of experience as a licensed broker.

George Baral HVAC systems

George Baral

HVAC Content & Technical Advisor,

George Baral earned an MBA after a masters’ degree in chemistry. He had been actively inspecting and evaluating heating and air conditioning systems for almost 35 years before retiring from that business. He obtained a California general contractor’s license to start a company focusing on energy-efficient construction. This led him to study HVAC systems in more depth, as one of the ways to achieve substantial energy reductions. In the course of these studies, he became certified as a LEED AP and earned a NATE (North American Technical Excellence) certification, which provides advanced training for HVAC technicians. Edison Electric offered many courses on energy efficiency in HVAC systems, which he attended. He designed and installed efficient residential systems before turning operations over to a partner.

George currently works with as a content advisor and editor, with a particular focus on ensuring technical accuracy and thoroughness.

Ian Gray Construction

Ian Gray

Partner, Lower Coast Building Group

Ian Gray, a partner with Lower Coast Building Group, has been in the building industry for over 18 years and truly enjoys all aspects of construction and renovations. Collaborating with designers, architects, consultants, trades and staff may seem daunting, but it is where Ian thrives. With a long history of heritage renovation and unique custom work, Ian’s attention to detail and creative application of materials and techniques is a great asset to any build. Believing in life time learning, Ian maintains accreditations with BC Housing, is a certified Passive House Tradesperson, and is an active member of numerous industry and advocacy groups advancing the industry. With a strong connection to our outdoors, Ian enjoys skiing, hiking, and embracing the multisport lifestyle afforded to us in Vancouver.

Mike Kelly Real estate

Mike Kelly

Realtor, Mike Kelly Real Estate

Mike Kelly offers a fresh approach to the Toronto real estate market. His background as a firefighter makes him a uniquely dedicated team player with strong communication skills. As someone who is no stranger to working under pressure, Mike works hard for his clients while always maintaining a relaxed, low-stress environment. He builds trust with his clients through open and honest lines of communication. Mike’s clients applaud his patience, dedication and ability to provide an enjoyable experience whether you are a first-time homebuyer or seller.

Jackie Kloosterboer Disaster preparedness

Jackie Kloosterboer

Owner, Survive It

Jackie Kloosterboer runs a speaking business called Survive It. As a disaster preparedness expert, Jackie facilitates upwards of 100 Preparedness Workshops annually to individuals and groups, working with them to prepare for whatever disaster comes their way.

The media frequently interviews Jackie on the importance of disaster preparedness. Her book “My Earthquake Preparedness Guide” is the definitive book full of tips and suggestions to help you prepare for disaster.

Jackie is the recipient of the Queens Jubilee Award and the Northwest Preparedness Society – Award of Excellence recognizing outstanding dedication in providing Emergency Support Services and Disaster Preparedness Education.

Jeanie Lentz Wastewater systems

Jeanie Lentz

Co-owner, Lentz Wastewater Management, Inc.

Jeanie Lentz is co-owner of Lentz Wastewater Management, Inc. She and her husband, Jarrid, are the third generation of the Lentz family to provide wastewater solutions for the Greater Piedmont area. She’s passionate about educating homeowners and business owners about how to keep their systems operating properly and she offers expert advice about best systems for specific situations, proper care, and maintenance, dealing with septic and sewer system blockage, troubleshooting, repair, replacement, and excavation. Jeanie received her master’s degree from East Carolina University in Greenville, N.C., USA.

Jasmine Mainguy-Seers Moving

Jasmine Mainguy-Seers

Moving Concierge, MovingWaldo

Jasmine has been a moving concierge for MovingWaldo for many years now. During this time, she helped people throughout Canada with the organization of their moves. Among other things, she helps them do their change of address, find movers, find a new Internet service provider, and overall allows a well-organized move, hassle free.

As a moving concierge service, MovingWaldo has an extended network of movers, truck rental companies, Internet service providers, insurance carriers, and more that allows them to find the best options for their users.

Jason Plante Appliances

Jason Plante

Operations Manager, Priority Appliance Service Ltd.

Jason Plante is the Operations Manager for Priority Appliance Service Ltd., British Columbia’s leading appliance servicer for high-end brands. In this role, Jason Plante manages a team of dedicated staff and technicians who pride themselves on delivering the highest technical and customer service standards in the industry. Prior to joining Priority, Jason Plante developed years of experience in logistics, process improvement, and data analytics and helped build a successful financial technology company from 18 to over 200 employees, before being acquired by PayPal.

Chuck Roydhouse Fire safety

Chuck Roydhouse

President, Chimney Safety Institute of America

Chuck Roydhouse is a retired professional firefighter, owner of Clean Sweep of Anne Arundel County, and President of CSIA (Chimney Safety Institute of America). He has a degree in Fire Science & Safety from Shepherd University and 25 years of experience as a career firefighter. Chuck has been serving the chimney industry for 30 years as a CSIA Master Chimney Sweep and provides expertise to homeowners seeking safe and efficient home heating appliance use. The result is lower energy costs and a smaller environmental impact, creating a win-win scenario.