Contact us the way you want

You can contact us by phone, email, fax or mail. Complete details are provided below. Looking for our company directory? It’s located far below. Have a service concern? Learn about the options available to you.

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

Square One is committed to ensuring equal access and participation for persons with disabilities. Learn more about our commitment to accessibility.

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Email

The easiest way to get in touch with us is by email. You have our commitment to respond to all emails by the next business day.

Please send your emails to info@squareone.ca. If you’re looking to email a specific member of the Square One team, please see the company directory below.

Email us

Have a service concern? Learn about the options available to you.

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Mail

Our head office is located at, and our mailing address is:

Square One Insurance Services
650 West Georgia Street, Suite 1410
Vancouver, British Columbia
V6B 4N8

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

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Fax

It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.

1.855.331.6935

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Phone

Whether you’d like to get a quote, make a change to your policy, or report a claim, you can call our toll-free number:

1.855.331.6933 Available

Or if you prefer, call one of our local numbers. Our sales and service team is available from 5:00 AM - 6:00 PM (Monday - Saturday). Our emergency claims team is available 24-hours a day.

When you sign in to your online account, Square One may send you a one-time password via SMS message from 1.855.718.6933. Please note that this number is not monitored and cannot receive SMS messages.

Company directory

Want to get in touch with someone who works at Square One? No problem. You’ll find contact information for our entire team, including the company’s president and vice presidents, below. To phone an employee, please call 1.855.331.6933 and then dial the extension provided below.

Team member Extension Email
Aaina BhallaLicensed Insurance Agent and Team Lead 205 Grey email icon
Aaron RodriguezLicensed Insurance Agent 132 Grey email icon
Adam Daniel DelaneyLicensed Insurance Agent 203 Grey email icon
Alfie LewisCustomer Service Coordinator 228 Grey email icon
Alissa JamiesonLicensed Insurance Agent 146 Grey email icon
Ama PetersLicensed Administrative Specialist + Team Lead 121 Grey email icon
Aneel MattuDirector, Marketing 127 Grey email icon
Anjali TayalLicensed Insurance Agent 140 Grey email icon
Annie ZhangIn-house Legal Counsel 180 Grey email icon
Anthony JeyakanthanLicensed Customer Service Specialist 238 Grey email icon
Anthony MichaelFrench Translator + Technical Writer 176 Grey email icon
Arashdeep KaurLicensed Insurance Agent 175 Grey email icon
Armine ArzumanyanQuality Assurance Specialist 111 Grey email icon
Ashlee BellLicensed Insurance Agent 153 Grey email icon
Asma AlamLicensed Insurance Agent 236 Grey email icon
Austin RajuLicensed Insurance Agent 227 Grey email icon
Badar NadeemFull Stack Developer Grey email icon
Betty BuiLicensed Insurance Agent 135 Grey email icon
Brad RottoClaims Supervisor | Square One Claims 136 Grey email icon
Brenda HallLicensed Insurance Agent 226 Grey email icon
Brent ScottClaims Road Adjuster | Square One Claims 284 Grey email icon
Brett VanciseLicensed Insurance Agent 171 Grey email icon
Brittany TuttleLicensed Insurance Agent 162 Grey email icon
Caleb LimLicensed Insurance Agent 181 Grey email icon
Caitlin WilsonLicensed Insurance Agent 204 Grey email icon
Carla CampbellLicensed Insurance Agent 186 Grey email icon
Carlene LewinLicensed Insurance Agent 191 Grey email icon
Carolyn ClarksonLicensed Insurance Agent 143 Grey email icon
Carrie TormaLicensed Insurance Agent 287 Grey email icon
Catia Isabella WebbLicensed Insurance Agent 298 Grey email icon
Ceri MorrisProduct + Underwriting Manager 250 Grey email icon
Charlotte FurnessSoftware Quality Assurance Analyst 139 Grey email icon
Chelsea MajorLicensed Insurance Agent 231 Grey email icon
Chris BaylySenior Vice President + Chief Financial Officer 273 Grey email icon
Christine GilesClaims Team Lead | Square One Claims 174 Grey email icon
Christine MooreClaims Examiner | Square One Claims 239 Grey email icon
Christoffer LaurieClaims Team Lead | Square One Claims 107 Grey email icon
S. Cindy LiaoClaims Road Adjuster | Square One Claims 157 Grey email icon
Claire Van ThielLicensed Insurance Specialist 115 Grey email icon
Clementina Van De Weteringe BuysClaims Telephone Adjuster | Square One Claims 167 Grey email icon
Colleen FerchLicensed Insurance Agent 244 Grey email icon
Colm KilduffData Scientist 164 Grey email icon
Connie HuynhClaims Telephone Adjuster | Square One Claims 168 Grey email icon
Corinne SpitznagelProduct + Underwriting Coordinator 152 Grey email icon
Cristiane ParmigianiInsurance Administrative Coordinator 125 Grey email icon
Daniel MirkovicPresident + CEO 100 Grey email icon
Daniela CaneoLicensed Insurance Agent 175 Grey email icon
Danielle BarrettLicensed Insurance Agent 262 Grey email icon
Danny ParkClaims Road Adjuster | Square One Claims 240 Grey email icon
Darryn ClarkeVideo Production Coordinator Grey email icon
Dennis ShumAccounting Manager 258 Grey email icon
Devon KandolaLicensed Insurance Agent 279 Grey email icon
Devon McGuireCall Centre Manager 110 Grey email icon
Diane ParrasLicensed Insurance Agent 160 Grey email icon
Dildeep ChohanLicensed Insurance Agent 175 Grey email icon
Duncan Maclean WrightLicensed Insurance Agent 197 Grey email icon
Dustin LudwigLicensed Insurance Agent + Team Lead 113 Grey email icon
Edd ClarkeSoftware Development Manager Grey email icon
Edwin LinSoftware Developer Grey email icon
Ekaterina Bedritskaya Licensed Insurance Agent Trainee 203 Grey email icon
Emily FonbergProduct + Underwriting Coordinator 190 Grey email icon
Eran AzranLicensed Insurance Agent 182 Grey email icon
Eric SmithLicensed Insurance Agent 289 Grey email icon
Evan LamQuality Assurance Specialist 206 Grey email icon
Fatou PouyeLicensed Insurance Agent 201 Grey email icon
Gaurav SinghLicensed Insurance Agent 213 Grey email icon
Gian BanlaoiClaims Examiner | Square One Claims 163 Grey email icon
Gregory ChowLicensed Insurance Agent 139 Grey email icon
Grethel Sofia MatthewsLicensed Insurance Agent 275 Grey email icon
Gunjan Kaur SahniLicensed Insurance Agent 257 Grey email icon
Hanson WongLicensed Insurance Specialist + Team Lead 154 Grey email icon
Harsh PatelLicensed Insurance Specialist 228 Grey email icon
Hesham MohammadLicensed Insurance Agent 206 Grey email icon
Himalee JayasooriyaLicensed Insurance Agent 112 Grey email icon
Hooman DehghaniSEO Marketing Specialist 207 Grey email icon
W. Hunter CarrollLicensed Insurance Agent 155 Grey email icon
Igor StevanovicCall Centre Manager 114 Grey email icon
Jae KimDigital Marketing Specialist 282 Grey email icon
Jacqueline DejongLicensed Insurance Agent 294 Grey email icon
Jakob ThomsData Analyst Grey email icon
James ParhasLicensed Insurance Agent 256 Grey email icon
Jas SandhuVice President, Sales 106 Grey email icon
Jasleen KaurLicensed Insurance Agent 234 Grey email icon
Jasmeet SoniLicensed Insurance Agent 134 Grey email icon
Jaspreet KaurLicensed Insurance Agent 148 Grey email icon
Jason Vander ZalmSenior Vice President + Chief Technology Officer 103 Grey email icon
Jennifer-Lynn TilleyLicensed Insurance Agent 181 Grey email icon
Jenny HongAdministrative Assistant 252 Grey email icon
Jesus GarciaLicensed Customer Service Specialist 249 Grey email icon
Jody Barker-LeuthardData Science Manager 126 Grey email icon
Jonathan HoganClaims Examiner | Square One Claims 253 Grey email icon
Joyce FancobitLicensed Insurance Agent 177 Grey email icon
Julie DoyleLicensed Insurance Agent 291 Grey email icon
Justin RooneyLicensed Insurance Specialist + Team Lead 170 Grey email icon
Justin TaitLicensed Insurance Agent 144 Grey email icon
Kadeem WilliamsLicensed Insurance Agent 277 Grey email icon
Kanchan DaswaniLicensed Customer Service Specialist 297 Grey email icon
Karan ShardaLicensed Insurance Agent 130 Grey email icon
Karishma VarmaLicensed Insurance Agent + Team Lead 192 Grey email icon
Karman SinghLicensed Insurance Agent 235 Grey email icon
Kathy VallanceLicensed Insurance Agent 185 Grey email icon
Kerwin LodimusClaims Telephone Adjuster | Square One Claims 267 Grey email icon
Kinjal PanchalLicensed Insurance Agent 224 Grey email icon
Komal PatelCustomer Service Coordinator 120 Grey email icon
Kosha KapadiaClaims Examiner | Square One Claims 265 Grey email icon
Kylene UngerLicensed Insurance Agent 218 Grey email icon
Kristina WheelerDirector, Operations 104 Grey email icon
La-Raeb BalochLicensed Insurance Agent 149 Grey email icon
Lily YeungLicensed Insurance Agent + Team Lead Grey email icon
Lisa BlairTelephone Adjuster Square One Claims 263 Grey email icon
X. Lisa SumClaims Examiner + Team Lead | Square One Claims 137 Grey email icon
Lisa SzymczakClaims Examiner | Square One Claims 172 Grey email icon
Macy JarryLicensed Insurance Agent 153 Grey email icon
Madhur MadhurLicensed Insurance Agent 178 Grey email icon
Mandeep KaurLicensed Insurance Agent 159 Grey email icon
Mandy BrarLicensed Insurance Agent 241 Grey email icon
ManmeetIntermediate Full Stack Developer Grey email icon
M. Manu PanaichLicensed Insurance Agent 225 Grey email icon
Marcos Antonio Gonzalez CardozoLicensed Insurance Agent 276 Grey email icon
Maria MaximoLicensed Insurance Agent 187 Grey email icon
Margaret LimquecoRecruiter/Contract Specialist 261 Grey email icon
Megan LaiLicensed Insurance Agent + Team Lead 117 Grey email icon
Melany JoncasLicensed Insurance Agent 161 Grey email icon
Michael LeveltonClaims Examiner | Square One Claims 183 Grey email icon
Mohamed Akram Abdul WahidSenior Full Stack Developer Grey email icon
Mohamad Al-AssalClaims Road Adjuster | Square One Claims 217 Grey email icon
Monika SethiLicensed Insurance Agent 212 Grey email icon
Monique LabossiereProduct + Underwriting Specialist 246 Grey email icon
N. Nikky GanotraLicensed Insurance Agent 229 Grey email icon
Nitasha HelmeClaims Examiner | Square One Claims 166 Grey email icon
Paras DhimanLicensed Insurance Agent 223 Grey email icon
Patrick KeddyLicensed Insurance Agent 219 Grey email icon
Patrick Muyaya Wa MuyayaLicensed Insurance Agent 295 Grey email icon
Pratik MajumdarCustomer Service Coordinator 281 Grey email icon
Preet PatelLicensed Insurance Agent 173 Grey email icon
Pooja RattanLicensed Insurance Specialist + Team Lead 150 Grey email icon
Pushpinderdeep SinghCustomer Service Coordinator 280 Grey email icon
Rachel LahayLicensed Insurance Agent 292 Grey email icon
Rahat MahmoodLicensed Insurance Agent 193 Grey email icon
Rajbir KaurLicensed Insurance Agent 285 Grey email icon
Ramone KandolaClaims Telephone Adjuster | Square One Claims 255 Grey email icon
Ravneet KaurLicensed Insurance Agent 259 Grey email icon
Rebecca HofelsLicensed Insurance Agent 133 Grey email icon
Rena NovotnyComplex Loss Manager, Technical Specialist, and Claims Coach | Square One Claims 129 Grey email icon
Rendell RodriguesLicensed Insurance Agent 137 Grey email icon
Ritish SharmaLicensed Insurance Agent 211 Grey email icon
Rochelle BrownLicensed Insurance Agent 119 Grey email icon
Ruel BrownLicensed Insurance Agent 243 Grey email icon
Rupert PongClaims Examiner | Square One Claims 109 Grey email icon
Sajal MalhotraLicensed Insurance Agent 232 Grey email icon
Sally EdwardsCustomer Service Coordinator 290 Grey email icon
Sam SehaProperty Damage Adjuster | Square One Claims 208 Grey email icon
Samya KapurLicensed Insurance Agent 142 Grey email icon
Sandra SandquistLicensed Insurance Agent 131 Grey email icon
Saphala PallLicensed Insurance Agent 122 Grey email icon
Sarah RaineClaims Telephone Adjuster | Square One Claims 254 Grey email icon
Sarena JaswalLicensed Insurance Specialist + Team Lead 165 Grey email icon
Savleen KaurLicensed Insurance Agent 198 Grey email icon
Scott WilsonLicensed Insurance Agent and Team Lead 214 Grey email icon
Seamus McKaleContent Marketing Specialist 147 Grey email icon
Sean BarrettLicensed Insurance Agent 293 Grey email icon
Sean BlairClaims Supervisor | Square One Claims 209 Grey email icon
Seraphyn McCollLicensed Insurance Agent 220 Grey email icon
Shania BelascoLicensed Insurance Agent 299 Grey email icon
Shawn Della SerraLicensed Insurance Agent 233 Grey email icon
Sherry ZhaoData Analyst 169 Grey email icon
Shimon MachidaVideo Production Specialist 128 Grey email icon
Sivanuya KasippillaiLicensed Insurance Agent 237 Grey email icon
Sourav BhatiaLicensed Insurance Agent 202 Grey email icon
Stephanie FlemingLicensed Insurance Agent 221 Grey email icon
Subidita ChakrabortyLicensed Customer Service Specialist 215 Grey email icon
G. Sunny DhimanCall Centre Manager 213 Grey email icon
Swapnil ThakkarLicensed Insurance Agent 222 Grey email icon
Syed Nasrul HassanIntermediate Full Stack Developer Grey email icon
Taranjit BasraLicensed Insurance Specialist 118 Grey email icon
Taylor AllenLicensed Administrative Specialist 199 Grey email icon
Timothy HouleLicensed Insurance Agent 245 Grey email icon
Trevor GardnerRoad Adjuster | Square One Claims 283 Grey email icon
Trisha DelargyLicensed Insurance Agent 296 Grey email icon
Vanessa SituLicensed Insurance Agent 216 Grey email icon
Veronika SantusovaSEO Marketing Coordinator 251 Grey email icon
Wade HeidtLicensed Insurance Specialist 116 Grey email icon
Wendy McCrackenClaims Manager | Square One Claims 117 Grey email icon
William OgbozorRoad Adjuster | Square One Claims 188 Grey email icon
Xin (Stephen) LiRoad Adjuster | Square One Claims 266 Grey email icon
Yusuf AtikuFull Stack Developer Grey email icon
Zain ChauhanLicensed Insurance Agent 179 Grey email icon
Zeb Doherty-WayneCall Centre Supervisor 158 Grey email icon
Ziyad BakkaliContent Marketing Specialist 260 Grey email icon