Contact us the way you want

You can contact us by phone, email, fax or mail. Complete details are provided below. Looking for our company directory? It’s located far below. Have a service concern? Learn about the options available to you.

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

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Email

The easiest way to get in touch with us is by email. You have our commitment to respond to all emails by the next business day.

Please send your emails to info@squareone.ca. If you’re looking to email a specific member of the Square One team, please see the company directory below.

Email us

Have a service concern? Learn about the options available to you.

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Mail

Our head office is located at, and our mailing address is:

Square One Insurance Services 650 West Georgia Street, Suite 1410 Vancouver, British Columbia V6B 4N8

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

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Fax

It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.

1.855.331.6935

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Phone

Whether you’d like to get a quote, make a change to your policy, or report a claim, you can call our toll-free number:

1.855.331.6933 Available

Or if you prefer, call one of our local numbers. Our sales and service team is available from 5:00 AM - 6:00 PM (Monday - Saturday). Our emergency claims team is available 24-hours a day.

Company directory

Want to get in touch with someone who works at Square One? No problem. You’ll find contact information for our entire team, including the company’s president and vice presidents, below. To phone an employee, please call 1.855.331.6933 and then dial the extension provided below.

Team member Extension Email
Alain HarbLicensed Insurance Agent 204 Grey email icon
Alissa JamiesonLicensed Insurance Agent 146 Grey email icon
Ama PetersLicensed Insurance Agent 121 Grey email icon
Aneel MattuMarketing Manager 127 Grey email icon
Angeli ChuaLicensed Insurance Agent 144 Grey email icon
Anjali TayalLicensed Insurance Agent 140 Grey email icon
Annie ZhangIn-house Legal Counsel 180 Grey email icon
Anthony MichaelFrench Translator + Technical Writer 176 Grey email icon
Arashdeep KaurLicensed Insurance Agent 175 Grey email icon
Armine ArzumanyanQuality Assurance Specialist 111 Grey email icon
Ashima SharmaLicensed Insurance Agent 145 Grey email icon
Ashlee BellLicensed Insurance Agent 153 Grey email icon
Atheey NaguleswaranLicensed Insurance Agent 196 Grey email icon
Benjamin KozelLicensed Insurance Agent 189 Grey email icon
Birgitta FarrenLicensed Insurance Agent 157 Grey email icon
Brad RottoRoad Adjuster | Square One Claims 136 Grey email icon
Brett VanciseLicensed Insurance Agent 171 Grey email icon
Caleb LimLicensed Insurance Agent 181 Grey email icon
Carla CampbellLicensed Insurance Agent 186 Grey email icon
Carlene LewinLicensed Insurance Agent 191 Grey email icon
Carolyn ClarksonLicensed Insurance Agent 143 Grey email icon
Chris BaylySenior Vice President + Chief Financial Officer 273 Grey email icon
Christine GilesTelephone Adjuster 174 Grey email icon
S. Cindy LiaoTelephone Adjuster | Square One Claims Grey email icon
Claire Van ThielLicensed Insurance Specialist 115 Grey email icon
Clementina Van De Weteringe BuysTelephone Adjuster 167 Grey email icon
Colm KilduffData Scientist 164 Grey email icon
Connie HuynhTelephone Claims Adjuster 168 Grey email icon
Corinne SpitznagelProduct + Underwriting Coordinator 152 Grey email icon
Cristiane ParmigianiInsurance Administrative Coordinator 125 Grey email icon
Daniel LegaultClaims Adjuster | Square One Claims 197 Grey email icon
Daniel MirkovicPresident + CEO 100 Grey email icon
Danielle Dela CruzInsurance Administrative Coordinator 166 Grey email icon
David AgyemfraLicensed Insurance Agent 217 Grey email icon
Devon McGuireCall Centre Manager 110 Grey email icon
Diane ParrasLicensed Insurance Agent 160 Grey email icon
Dustin LudwigLicensed Insurance Agent + Team Lead 113 Grey email icon
Edd ClarkeSoftware Developer Grey email icon
Edwin LinSoftware Developer Grey email icon
Ekaterina Bedritskaya Licensed Insurance Agent Trainee 203 Grey email icon
Emily FonbergLicensed Insurance Agent 190 Grey email icon
Eran AzranLicensed Insurance Agent 182 Grey email icon
Evan LamQuality Assurance Specialist 206 Grey email icon
Farzam SameniDigital Marketing Coordinator 210 Grey email icon
Fatou PouyeLicensed Insurance Agent 201 Grey email icon
Gaurav SinghLicensed Insurance Agent 213 Grey email icon
Gian BanlaoiTelephone Adjuster | Square One Claims 163 Grey email icon
Habiba Komal QadiLicensed Insurance Agent 135 Grey email icon
Hailey SurginTelephone Claims Adjuster 173 Grey email icon
Hanson WongLicensed Insurance Agent + Team Lead 154 Grey email icon
Himalee JayasooriyaLicensed Insurance Agent 112 Grey email icon
Hooman DehghaniSEO Marketing Coordinator 207 Grey email icon
W. Hunter CarrollLicensed Insurance Agent 155 Grey email icon
Igor StevanovicCall Centre Manager 114 Grey email icon
Jas SandhuDirector, Sales 106 Grey email icon
Jason Vander ZalmSenior Vice President + Chief Technology Officer 103 Grey email icon
Jean-Paul GouldenLicensed Insurance Agent 149 Grey email icon
Jerlyne NathanTraining + Communications Specialist 205 Grey email icon
Jody Barker-LeuthardData Science Manager 126 Grey email icon
Joyce FancobitLicensed Insurance Agent 177 Grey email icon
Justin RooneyLicensed Insurance Agent 170 Grey email icon
Karishma VarmaLicensed Insurance Agent + Team Lead 192 Grey email icon
Kathy VallanceLicensed Insurance Agent + Team Lead 185 Grey email icon
Kernazi CharlesLicensed Insurance Agent 162 Grey email icon
Kevin CernaRoad Adjuster | Square One Claims 108 Grey email icon
Komal PatelCustomer Service Coordinator 120 Grey email icon
Kylene UngerLicensed Insurance Agent 218 Grey email icon
Kristina WheelerOperations Manager 104 Grey email icon
Lily YeungLicensed Insurance Agent + Team Lead Grey email icon
X. Lisa SumSenior Claims Examiner | Square One Claims 137 Grey email icon
Lisa SzymczakRoad Adjuster | Square One Claims 172 Grey email icon
Madyson HartwigLicensed Insurance Agent 212 Grey email icon
Maimouna SeckLicensed Insurance Agent 178 Grey email icon
Mandy BrarLicensed Insurance Agent Grey email icon
Maria MaximoLicensed Insurance Agent 187 Grey email icon
Marie CarriereLicensed Insurance Agent 199 Grey email icon
Mattia MazzareseLicensed Insurance Agent + Team Lead 119 Grey email icon
Megan LaiLicensed Insurance Agent + Team Lead 117 Grey email icon
Mekela LevyLicensed Insurance Agent 219 Grey email icon
Melissa MaherTelephone Claims Adjuster 156 Grey email icon
Michael LeveltonTelephone Adjuster 183 Grey email icon
Mohamed Akram Abdul WahidSenior Full Stack Developer Grey email icon
Natalie YuenSEO Marketing Specialist 159 Grey email icon
Naveta SinghAccounting and Payroll Specialist 138 Grey email icon
Pooja RattanLicensed Insurance Specialist 150 Grey email icon
Rahat MahmoodLicensed Insurance Agent 193 Grey email icon
Rakinder SandhuLicensed Insurance Agent 215 Grey email icon
Ravneet CheemaLicensed Insurance Agent 123 Grey email icon
Rebecca HofelsLicensed Insurance Agent 133 Grey email icon
Rena NovotnyComplex Loss Manager, Technical Specialist, and Claims Coach | Square One Claims 129 Grey email icon
Ricardo Sanchez MuinaIntermediate Full Stack Developer Grey email icon
Ritish SharmaLicensed Insurance Agent 211 Grey email icon
Rupert PongClaims Supervisor + Vendor Manager | Square One Claims 109 Grey email icon
Ryan MackaayEmployee Onboarding Specialist 323 Grey email icon
Sam SehaRoad Adjuster | Square One Claims 208 Grey email icon
Sandra SandquistLicensed Insurance Agent 131 Grey email icon
Sanjouna SuntooInsurance Administrative Coordinator 124 Grey email icon
Saphala PallLicensed Insurance Agent 122 Grey email icon
Sarena JaswalLicensed Insurance Agent 165 Grey email icon
Savleen KaurLicensed Insurance Agent 198 Grey email icon
Scott WilsonLicensed Insurance Agent 214 Grey email icon
Seamus McKaleContent Marketing Specialist 147 Grey email icon
Sean BlairRoad Adjuster | Square One Claims 209 Grey email icon
Seraphyn McCollLicensed Insurance Agent 220 Grey email icon
Sherry ZhaoData Analyst 169 Grey email icon
Shimon MachidaVideo Production Specialist 128 Grey email icon
S. Simran KaurLicensed Insurance Agent 184 Grey email icon
Sivanuya KasippillaiLicensed Insurance Agent + Team Lead 195 Grey email icon
Stefan TirschlerProduct + Underwriting Manager 132 Grey email icon
Stephanie FlemingLicensed Insurance Agent 221 Grey email icon
G. Sunny DhimanCall Centre Supervisor 213 Grey email icon
Swetha Ganga SathishLicensed Insurance Agent 142 Grey email icon
Tanim AlamLicensed Insurance Agent 161 Grey email icon
Taranjit BasraLicensed Insurance Specialist 118 Grey email icon
Trevor SmartSoftware Developer Grey email icon
Vanessa SituLicensed Insurance Agent 216 Grey email icon
Wade HeidtLicensed Insurance Specialist 116 Grey email icon
Wendy McCrackenClaims Manager | Square One Claims 117 Grey email icon
Zain ChauhanLicensed Insurance Agent 179 Grey email icon
Zeb Doherty-WayneLicensed Insurance Agent + Team Lead 158 Grey email icon