Protect yourself and your belongings with Canada’s first customizable tenant insurance policy. With Square One, you choose your limits, your coverages, and your deductible. Why pay to insure stuff you don’t own?
Common property that everyone has – like electronics, clothes, and furniture – is always protected. The policies offered by Square One are fully comprehensive and protect against major types of loss, including theft, fire, and even accidental damage. Forgot your phone at the coffee shop? Protected. Spilled tea all over your laptop? Protected. Dropped your smart watch into the bathtub? Yup, that’s protected, too.
The best part? Policies start from just $12/month. Keep reading to learn more about our unique approach.
Don't just take our word for it. Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I have only ever used Square One for my rental insurance. They have such an easy straightforward way of doing things through their website. It really makes it easy to choose what you need and what you don't. Moving is a breeze, just change your address and your settings are all saved for you. All at an affordable price? Can't go wrong!
I've been using Square One since I switched from another company in 2019, and I have nothing but positive things to say. Customer service is always excellent, tweaking and updating my policy online is a breeze, and the price is excellent for what I have on my policy.
Thank you for the easy renewal for our home insurance. We have been very happy with Square One and were really happy that upon renewal our home insurance went down. I can not remember the last time, if ever, that upon renewing home insurance our policy for the year was less than the year before.
I spent a while looking at options for rental insurance. Even called a local broker. Square One provided, by far, the best process. The online forms clearly indicate what your options are, allow you to weigh the pros and cons of your selections against alternatives, and provide immediate feedback on price. The wording on the policy itself is also clear and easy to understand, and when I requested a callback to ask about coverage limits, I received a call right away, and the fellow I spoke with was super helpful.
I called various insurance providers to get quotes for my home insurance, but once I spoke to Kayla at Square One, it was clear that she had an in-depth knowledge of Square One products. Kayla had the patience to understand my needs and guide me through the entire process, an exceptionally intuitive approach and she tweaked the policy to my specific needs. I ended up switching home insurance for my other house too which I hadn’t planned. Thanks to Kayla for helping me save money without compromising my core needs.
When I phoned, Alaina was super helpful to me as a first-time buyer and patiently explained anything I had questions about. Then I thought it was pretty cool you could customize it and mull it over online before purchasing.
I had the unfortunate experience of navigating a flood shortly after moving into our new apartment. It's supposed to be a pain in the rear to go through the claims process. It's confusing, it even feels a bit embarrassing—but the team at Square One (and their partners) were incredible to deal with. They made a really bad situation good(-ish). Super responsive, sympathetic to what happened, treated me like a human. I'm a customer for life ... if only they offered more than just property insurance!
The people I dealt with were polite, understandable, and especially patient and clear in explaining options or choices. They were never pushy, patronizing or arrogant. It was a pleasure.
I literally set up new rental insurance at my new place in less than 10 minutes online. The questioning was easy, thorough and concise. I had my new policy by email just a minute after completing it online. Pricing was very fair with yearly and monthly payment options. Highly recommend!
Had 7 minutes to get this done while riding the SkyTrain home and got it completed as I rolled into my stop. Kudos!
4.7 out of 5. That's how customers rate Square One Insurance Services after writing 25,776 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we're changing tenant insurance.
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
All policies from Square One are comprehensive (all-risk). This represents the highest level of protection currently available in Canada. We make it easy for you to protect your things from common perils (such as water damage and theft). And, we protect your belongings on a replacement cost basis, which means you’re covered for the full cost of replacing your stolen or damaged stuff.
Tenant insurance policies from Square One also protect against accidental personal and property damage to others. So, whether your neighbour slips on your porch or you hit a stranger with your golf ball on vacation, you can rest assured that Square One has you covered.
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own. And, with standard deductible options ranging from $250 to $5,000, you’ll build the policy that fits your life.
Making a claim with Square One is easy. In fact, most of the process can be done online. You'll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted.
We’re all about making things easy for you. You can choose to pay monthly or annually, and you can cancel your policy any time with no penalty (though we’re pretty sure you won’t want to). If you move, your policy moves with you. If you buy a home someday, switching to a homeowner’s policy is a breeze.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
When you buy tenant insurance from us, the experience is straightforward from quote to claim. View the sections below to learn about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Personal property and specialty coverages. Traditional providers don't give you much control when it comes to insuring the contents of your home. They include pre-packaged protection for contents that’s not reflective of how much stuff you actually own. And, they automatically include protection for specialty property whether you own it or not.
At Square One, you decide what specialty property you insure and for how much. You also decide how much protection you need for your most common personal property, which includes appliances, electronics, furniture, and clothing. And with deductibles as low as $250, you can choose the perfect amount of coverage for you.
Bicycles, sporting equipment and watercraft: This optional coverage protects any personal and portable equipment used for athletic or recreational activities. This includes cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing, snowboarding, surfing and windsurfing. It also protects commercially manufactured boats, canoes and kayaks. Any watercraft must be no more than 20 feet in length and, if motorized, must have no more than 100 horsepower in total. And, it protects related property like accessories, equipment and trailers.
Fine arts and collectibles: This optional coverage protects visual art, including paintings, sculptures, drawings, limited edition prints, and other pieces that cannot be easily replaced, like hand-woven or hand-knotted rugs or carpets made in Asia. It also protects any items collected as a hobby, for display, or as an investment, whose value may appreciate, including sports card collections, first edition books, and coin collections. And, it protects any porcelain ware, plates, cups, saucers that are used on special occasions; eating and serving utensils made of silver that are also used on special occasions; and figurines made of porcelain or ceramic material.
Other coverages. There are a few other coverages that are essential to any insurance policy, including liability protection.
Additional living expenses: This mandatory coverage protects against increases in living expenses you incur because your home can't be lived in. This could be a result of damage to your home from an insured loss or an order to evacuate your home as a result of a sudden and accidental event.
Legal protection: This optional coverage provides unlimited access to a telephone helpline through which you can receive legal or tax advice relating to any personal matter, except those relating to automobiles. In some cases, it also protects against legal costs to pursue or defend your personal rights.
Personal and premises liability: Protects against amounts you are legally responsible to pay because you unintentionally injure someone or damage their property. Also protects against amounts you are legally responsible to pay for unintentional injury to someone or damage to their property arising from the ownership or use of your home.
Policy deductibles. A policy deductible is the amount you must pay before your home insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you pay $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.
Below are the various deductibles that may apply. It's important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.
Hail: This deductible applies to each insured loss resulting from a hailstorm. If this deductible applies, you may be presented with a couple options.
Comprehensive protection. At Square One, you get a comprehensive (all-risk) policy. That means you're protected against all types of loss, except for those listed in the exclusions. Commonly covered losses include break-ins, burst pipes, hailstorms, fires, and more. Commonly excluded losses include coastal floods, repeated leakage, and wear and tear.
For complete details on what is and isn’t covered, please refer to your policy wordings or download our sample wordings.Download sample policy wordings
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly: