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Flood coverage that customers love and trust
Square One Insurance Services offers some of the best home insurance coverage in North America. In fact, most policies include water, water backup and inland flood protection. An overview of the inland flood protection is provided below.
At Square One Insurance Services, you can get home insurance designed to cover certain types of flooding. We’re actually one of the few providers that offer this type of coverage. And best of all, our policies start from as little as $12/month. Continue reading to learn why Square One is right for you.
Don't just take our word for it. Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I would like to thank our Claims Adjuster, Brad Rotto, for all the hard work he has done while working on our claim. Our unit flooded, and there was a lot of damage done by the flood. However, Brad was very helpful, replying immediately to any question we had (and we had many!), arranging for reimbursements right away and making the entire process uncomplicated and easy to understand. It has been a real pleasure working with Brad. This was one of the rare instances when the reality exceeded the expectations. Thank you, Brad, for the impeccable service and the support received throughout!
I have bought several home insurance policies over the years. Square One was the last and has been the best. I got my house insurance with them for a few years, and now for an apartment that I am buying. You do not need to do any shopping around, and you do not go wrong if you come here directly for a great customer service experience, great coverages, at low price.
Square One insurance is so easy! You can go back and change whatever you like, whenever you like. Very easy to read, no mumbo jumbo that you can’t understand, it’s great, I love it! Thank you Square One, it’s good to know you have my back.
I decided to switch to Square One for our home insurance needs. I love how I can modify my coverage online to see the effect it will have on my premium prior to making the changes. Everything seems so out in the open and the website and quote pages are very user-friendly. Joyce F. was excellent in helping me set up our new policy! She was friendly, knowledgeable, helpful and patient in dealing with all my questions. She got back to me every time she said she would.
Needed to find a new insurance provider as the one I'd been using for years raised premiums by a huge amount for absolutely no reason and with no explanation. So I jumped online and found Square One. The quote process was quick, easy and clear. When I had a question I asked for an agent to call me and they were very prompt in meeting the determined callback time. The chatbot is helpful as well. My quote was significantly less expensive and I have better coverage. I'm already telling all my friends about Square One.
I know only what I've had to learn about home insurance and it is always a daunting process. I felt motivated at 12:55 am to finally go to Google and fight through a quote, and at 1:08 am I got the confirmation email of my new policy. I feel more confident in than any time I've tried to keep up with someone on the phone. The expert opinion line was so appreciated, and it was remarkably easy to customize a policy that will let me sleep easier, starting tonight!
After obtaining quotes from 5+ insurance providers I decided to go with Square One for a simple reason: they offered the coverage I wanted (and then some) for the best price out there. I needed to set up a call to finalize my policy and Carla Campbell was prompt, knowledgeable and courteous. Nobody should ever be excited about insurance, but right now I am.
Square One Insurance: Where service, pricing and trust meet. Excellent customer support every time, no waiting. The best price I have ever gotten for home insurance. Hunter, who helped me today, was terrific. It is nice to get off the phone and it has all gone perfectly. I'm so glad I made the switch to a company that knows what it is doing! Square One is that company. Ten stars!
I was very satisfied with the outcome of my claim and the support received throughout. My apartment flooded when a radiator cracked. We had to leave for 9 days and many personal belongings were destroyed. This was the first time I'd ever needed to make any type of insurance claim, and I expected the worst. However, Lisa was very helpful, arranging for reimbursement for accommodations right away and helped me to recoup on the content losses from the flood. I would recommend using Square One for renters insurance.
I had to update my home insurance as we added a garage and an all-season gazebo to our house. Instead of being on the phone with an agent I could do the whole process through my online account. It took me not even 10 minutes and was so easy! I have referred Square One already several times because of their fair pricing and great online presence. I am just glad I have found them.
Learn how you’re protected
with Square One
When you buy home insurance that includes flood from us, the experience is straightforward from quote to claim. Learn more below about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Home insurance coverage
Before reviewing your coverage and deductible options, it’s important you know that Square One offers a comprehensive policy. That means it insures against all types of loss except for what’s specifically excluded. The most common exclusions include war, terrorism and coastal flood. And, our policy automatically includes earthquake protection.
Core coverages
There are certain core coverages automatically included in your policy. For example, if you own a house and it is your primary residence, the core coverages include:
- Building
- Personal property
- Additional living expenses
- Personal and premises liability
Specialty property coverages
You choose what specialty property, if any, you want to insure. That way, you only pay for what you need. The most common types of specialty property insured are:
- Bicycles and sporting equipment and watercraft
- Fine arts and collectibles
- Jewellery and watches
Optional coverages
As with specialty property, you choose what optional coverages, if any, you want to add to your policy. Some examples of commonly purchased optional coverages include:
- Detached structures, fences and landscaping
- Identity theft and financial loss
- Legal protection
Policy deductibles
A deductible is the amount you must pay before your policy will respond for an insured loss. All policies have at least one deductible. In some cases, different deductibles may apply depending on the type of loss.
You’ll usually have the option of choosing from a range of deductible amounts. Select the deductible amount that best fits your individual risk profile and budget.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
Flood insurance coverage
Historically, home insurance policies in Canada did not cover loss or damage caused by flooding; instead, you would have to rely on Disaster Financial Assistance programs from individual provincial governments. If your home insurance provider still doesn’t offer flood protection, you should shop around. Some providers now offer flood protection.
At Square One, most of our home insurance policies now automatically cover loss or damage caused by inland flood. We define inland flood as the covering of dry land by freshwater or wastewater, as well as any resulting Water Backup, that has escaped or been released from the normal confines of a lake, river, stream, natural watercourse, reservoir, canal or dam; or is generated by snowmelt or rainfall.
Eligibility
Inland flood protection is automatically included in most policies. About 5% of customers are not eligible for inland flood protection because their homes are located in areas with an extreme flood risk. These customers need to rely on Disaster Financial Assistance provided by the government. During the quote process, you’ll learn if you’re eligible for inland flood protection.
Deductible
Under Square One’s policy, all losses are subject to a deductible. The deductible is the amount that you must pay before the policy will respond. For inland flood related losses, the deductible ranges from $500 to $10,000. By selecting a higher deductible, you might be able to reduce your monthly premiums.
Cost
If you’re eligible for inland flood protection, it is automatically included in your monthly premium. The additional amount paid for this protection depends on the following:
- Whether you own or rent your home.
- The type of home you live in.
- The location of your home.
- The limits and deductibles you select.
That said, protection will start at $2/month for those renting their homes or those who own a condo. For those who own a house, protection will start at $4/month.
Exclusions
Square One’s policy does not cover damage caused by:
- coastal flood, ground water or rising of the water table; or
- gradual, continuous or repeated seepage, condensation, or leakage of water or steam over a period of time.
Coastal flood is the covering of dry land by seawater, including seawater caused by high tides, sea waves, changes in sea levels or storm surge.
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly:
Six reasons why you'll
love Square One
4.7 out of 5. That's how customers rate Square One Insurance Services after writing 38,871 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we're changing home insurance.
Digital platform
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
Superior protection
All policies from Square One represent the highest level of protection currently available in Canada. We make it easy for you to protect your home against common perils (such as water damage and theft) and we even cover the costs of rebuilding your home to meet the latest bylaw or code changes.
Guaranteed building replacement coverage
Get the peace of mind you deserve. Simply insure your home to Square One’s suggested limit and, if you experience a loss, we’ll rebuild your home, even if the cost of doing so exceeds your limit of insurance.
Personalized coverage
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own.
Need to make a claim?
Making a claim with Square One is easy. In fact, most of the process can be done online. You'll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on over 90% of all claims submitted.
Interest-free monthly payments
We’re confident you’ll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually and there’s no fixed-term contract. You can also change your payment preferences through your online account.
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