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Flood coverage that customers love and trust
Square One Insurance Services offers some of the best home insurance coverage in North America. In fact, most policies include water, water backup and inland flood protection. An overview of the inland flood protection is provided below.
At Square One Insurance Services, you can get home insurance designed to cover certain types of flooding. We’re actually one of the few providers that offer this type of coverage. And best of all, our policies start from as little as $12/month. Continue reading to learn why Square One is right for you.
Don’t just take our word for it. Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I was extremely happy with the service provided by Brett Vancise. He was so versed with his work and guided me through the entire process. He was calm and explained to me every detail concerning the policies. I ended up saving a great deal as compare to my previous insurance provider. I have so far referred several of my friends to this company.
My landlord suggested your company to me as a new tenant because of its efficiency and accessibility, and let me tell you it was as easy as making microwaved popcorn, literally… Thank you so much Square One, it’s a good feeling to know that your home and belongings have a professional protection plan in place.
Hasti was one of the support agents who supported me patiently to complete the policy order. Also, the online form and the T&C of the policies are clearly understandable! I have total of 4 titled owners of the property that it allows the info to be input to the system individually (No kidding! Other insurance systems don\'t allow to do this... This online app is absolutely user-friendly! The cost of the policy is not bad comparing with the competitors. I would highly recommend Square One to anyone who is shopping for better services and pricing!
I recently purchased an insurance policy from Square One. We were so pleased with the ease of application but also how thorough they are in the questionnaire in regards to our property. Square One makes it possible to have the coverage you need with a price that is affordable.
Very friendly online portal to select and purchase my new tenant insurance policy with Square One. A friend referred me, based on her total satisfaction to date. We both have received our promotional gifts (Amazon gift card for me, and the $25 account credit for her!). The coverage is excellent for my needs, at very good cost (good value for money). Telephone inquiry about one concern was handled promptly, courteously and satisfactorily. Thank you for the good service and product. I feel to be in good hands with Square One.
I am very pleased to be able to secure a tenant policy with less hustle. Everything done online without the involvement of any agent as I don't have time to speak on the phone. All the forms filled up are very comprehensive and easy to understand. One of the cheap premiums on the market as well. Great service! Good job.
Square One is one of the only providers who would cover our in-home pottery studio. They were thorough and requested photos but they covered us. It’s been very easy to update our coverage as the business grows and we add more services and assets, and sales locations. I love being able to do these changes online and have easy access to check my policy. The service has been great so far.
Getting tenant insurance has never been this personalized. I enjoyed that you could truly cater to what kind of home you are living in. With a click of a button, the value of your insurance would change so you could see the quote change as you figured out what works best for you. Very intuitive and user-friendly.
I would like to thank our Claims Adjuster, Brad Rotto, for all the hard work he has done while working on our claim. Our unit flooded, and there was a lot of damage done by the flood. However, Brad was very helpful, replying immediately to any question we had (and we had many!), arranging for reimbursements right away and making the entire process uncomplicated and easy to understand. It has been a real pleasure working with Brad. This was one of the rare instances when the reality exceeded the expectations. Thank you, Brad, for the impeccable service and the support received throughout!
I have bought several home insurance policies over the years. Square One was the last and has been the best. I got my house insurance with them for a few years, and now for an apartment that I am buying. You do not need to do any shopping around, and you do not go wrong if you come here directly for a great customer service experience, great coverages, at low price.
Learn how you’re protected
with Square One
When you buy home insurance that includes flood from us, the experience is straightforward from quote to claim. Learn more below about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.

Home insurance coverage
Before reviewing your coverage and deductible options, it’s important you know that Square One offers a comprehensive policy. That means it insures against all types of loss except for what’s specifically excluded. The most common exclusions include war, terrorism and coastal flood. And, our policy automatically includes earthquake protection.
Core coverages
There are certain core coverages automatically included in your policy. For example, if you own a house and it is your primary residence, the core coverages include:
- Building
- Personal property
- Additional living expenses
- Personal and premises liability
Specialty property coverages
You choose what specialty property, if any, you want to insure. That way, you only pay for what you need. The most common types of specialty property insured are:
- Bicycles and sporting equipment and watercraft
- Fine arts and collectibles
- Jewellery and watches
Optional coverages
As with specialty property, you choose what optional coverages, if any, you want to add to your policy. Some examples of commonly purchased optional coverages include:
- Detached structures, fences and landscaping
- Identity theft and financial loss
- Legal protection
Policy deductibles
A deductible is the amount you must pay before your policy will respond for an insured loss. All policies have at least one deductible. In some cases, different deductibles may apply depending on the type of loss.
You’ll usually have the option of choosing from a range of deductible amounts. Select the deductible amount that best fits your individual risk profile and budget.
ready for an online quote? Your time matters, and so does your stuff. Get a personalized home insurance quote in 5 minutes. That’s less time than it takes to wait in line for coffee.
Flood insurance coverage
Historically, home insurance policies in Canada did not cover loss or damage caused by flooding; instead, you would have to rely on Disaster Financial Assistance programs from individual provincial governments. If your home insurance provider still doesn’t offer flood protection, you should shop around. Some providers now offer flood protection.
At Square One, most of our home insurance policies now automatically cover loss or damage caused by inland flood. We define inland flood as the covering of dry land by freshwater or wastewater, as well as any resulting Water Backup, that has escaped or been released from the normal confines of a lake, river, stream, natural watercourse, reservoir, canal or dam; or is generated by snowmelt or rainfall.
Eligibility
Inland flood protection is automatically included in most policies. About 5% of customers are not eligible for inland flood protection because their homes are located in areas with an extreme flood risk. These customers need to rely on Disaster Financial Assistance provided by the government. During the quote process, you’ll learn if you’re eligible for inland flood protection.
Deductible
Under Square One’s policy, all losses are subject to a deductible. The deductible is the amount that you must pay before the policy will respond. For inland flood related losses, the deductible ranges from $500 to $10,000. By selecting a higher deductible, you might be able to reduce your monthly premiums.
Cost
If you’re eligible for inland flood protection, it is automatically included in your monthly premium. The additional amount paid for this protection depends on the following:
- Whether you own or rent your home.
- The type of home you live in.
- The location of your home.
- The limits and deductibles you select.
That said, protection will start at $2/month for those renting their homes or those who own a condo. For those who own a house, protection will start at $4/month.
Exclusions
Square One’s policy does not cover damage caused by:
- coastal flood, ground water or rising of the water table; or
- gradual, continuous or repeated seepage, condensation, or leakage of water or steam over a period of time.
Coastal flood is the covering of dry land by seawater, including seawater caused by high tides, sea waves, changes in sea levels or storm surge.
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. that’s why all Square One customers are protected by our commitment to handling claims fairly:
Six reasons why you'll
love Square One
4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 48,414 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing home insurance.
Digital platform
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account or mobile app, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
Superior protection
All policies from Square One represent the highest level of protection currently available in Canada. We make it easy for you to protect your home against common perils (such as water damage and theft) and we even cover the costs of rebuilding your home to meet the latest bylaw or code changes.
Guaranteed building replacement coverage
Get the peace of mind you deserve. Simply insure your home to Square One’s suggested limit and, if you experience a loss, we’ll rebuild your home, even if the cost of doing so exceeds your limit of insurance.
Personalized coverage
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own.
Need to make a claim?
Making a claim with Square One is easy. In fact, most of the process can be done online. You’ll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on over 90% of all claims submitted.
Interest-free monthly payments
We’re confident you’ll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually and there’s no fixed-term contract. You can also change your payment preferences through your online account.
