At Square One, we’re aiming to modernize home insurance so that it better meets the needs of people today, not those from the 1970s or earlier. We’re doing this by eliminating unnecessary complexities built into traditional policies, and by following our guiding principles.
As an insurance advisor, the way you interact with customers can make or break our relationship with them. So, you always aim to represent Square One in a friendly and professional manner. While the focus of your role is on providing quotes and selling policies to new customers, you know it’s just as important to provide great service to existing customers.
Your success in this role comes from your passion for helping people and your knowledgeable approach. You have strong social skills and genuinely believe it’s fun talking to new people. You’re good at making real connections with potential customers, largely because you have great listening and questioning skills, so people feel like you get them. Once you know what they want and need, you take pride in being able to tailor a policy to their needs and to, hopefully, pass on some savings to them while doing so.
Over 90% of your day is spent on the phone, handling inbound calls and making outbound calls. You never pressure customers into buying a policy, but you’re also not scared to ask for the sale. Dealing with different calls and customers, you tailor your interaction to the situation at hand. And if challenges arise during a call, you take ownership and find graceful ways to deal with them.
One of the things you enjoy most about Square One is the supportive team environment. You know you’re never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success.
You appreciate the fact that Square One tailors your compensation and benefits in the same way it tailors policies for its customers. Your very competitive compensation and benefits plan includes:
Working in Square One’s call centre, you are the first and main point of contact for both potential and existing customers. As such, you have many important responsibilities, including:
As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:
Your experience and education, combined with product and sales training we provide, helps ensure your success at Square One. For this role, you have:
Probably the shortest and simplest answer for why you should work at Square One is that you want to be part of a tight-knit team where each person’s expertise is respected and valued. You’re done working at places that tell you what to do, how to do it, and that don’t compensate you fairly. To learn more about why you should work for Square One, click the button below.
If you would like to apply for this position, email us your resume. You have our commitment that we respond to all applicants and questions. So, don’t hesitate to email us any questions.Email us