Field Claims Adjuster: Toronto

Want to take your insurance career further by working for a progressive company that values employee input? Frustrated with outdated practices and processes that lead to poor customer service?

At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And we leverage technology to personalize buying a home insurance policy in addition to enhancing claims handling.

Your role

As a claims adjuster, you handle losses in person. You understand how important proper claims handling is to an insurance provider’s reputation. You treat each customer with empathy, patience, and respect. You recognize that, although you may handle hundreds of claims a year, this is likely the customer’s first claim ever.

Your success in this role comes from your superior analytical and decision-making skills. You have strong communication skills, which you use to share decisions with and provide direction to, others. While you don’t enjoy conflict, you handle it effectively. You are both detail-oriented and organized, handling multiple files and tasks with ease. And you take pride in your work and your ability to assist others.

Most of your day is spent settling residential insurance claims, including tenants, homeowners, and condo unit owner claim primarily in Toronto proper. You receive assignments, make first contact, gather details of the loss, attend the loss site, secure statements, prepare scopes, and work closely with both customers and contractors to replace/restore damaged property. Your tasks also include:

  • Accurately setting reserves and maintaining an efficient follow-up system.
  • Analyzing coverage and determining eligibility.
  • Preparing detailed loss summaries and maintaining up-to-date notes and action plans.
  • Requesting payments.
  • Identifying policies requiring underwriting reviews.
  • One of the things you enjoy most about Square One is the supportive team environment. You know you’re never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success.

    We are looking for a field adjuster with experience handling all manner of personal lines property claims. This position entails working from home and requires an adjusting license. It would be ideal for experienced, licensed adjusters who live in Toronto proper, where the majority of our condo unit business is situated, and who are looking to improve their work-life balance.

    Your responsibilities

    You are the main point of contact for customers who have suffered losses and filed claims. As such, you have many important responsibilities, including:

    Your qualifications

    As a member of the claims team, you have a desire to contribute to the overall success of the rapidly growing company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:

    Your education + experience

    Your experience and education, combined with product and sales training we provide, helps ensure your success at Square One. For this role, you have:

    Your compensation + benefits

    You appreciate the fact that Square One tailors your compensation and benefits in the same way it tailors policies for its customers. Your very competitive compensation and benefits plan includes:

    Why work for Square One?

    Probably the shortest and simplest answer for why you should work at Square One is that you want to be part of a tight-knit team where each person’s expertise is respected and valued.

    You’re done working at places that tell you what to do, how to do it, and that don’t compensate you fairly. To learn more about why you should work for Square One, click the button below.

    Learn more

    How to apply

    To apply, please email your resume to careers@squareone.ca no later than February 18, 2022. You have our commitment that we will respond to all applicants and inquiries.

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