Training and Communications Specialist

Square One is different than other insurance providers. Our mission is to make the home insurance process effortless, whether you are getting a quote or making a claim. We are doing this by eliminating unnecessary complexities built into traditional policies, and by living these values:

Your role

In this position, training and communication will be your primary focus. Your success in this role comes from your passion to teach, educate, and develop others. You have strong social skills and genuinely believe its fun interacting with coworkers. You also find it rewarding to be a resource helping coworkers succeed in their roles.

Over 80% of your time will be spent developing, designing, and delivering training and education programs that are effective and engaging. You will have an active role ensuring staff receive timely communications around system process and product changes. And you will support agent and adjuster licensing, continuing education tracking.

The remainder of your time will be spent assisting new and existing clients. This helps to ensure you are up to date on our processes, systems and underwriting guidelines. The way you interact with clients can make or break our relationship with them. So, you always aim to represent Square One in a friendly and professional manner. While the focus of this role is on providing quotes and selling policies to new clients, you know it is just as important to provide great service to existing clients.

Your responsibilities

As a training and communication specialist, you will be key resource for onboarding new employees and supporting existing employees. As such you have many responsibilities in this role, including:

In addition, you will also have the following responsibilities as a licensed insurance agent:

Your qualifications

You have a desire to direct your own work to achieve the responsibilities of your role. You do this by maintaining your own skills and knowledge to successfully teach and train others. To be successful at this role, you excel at:

Your experience and education

Your experience and education help ensure your success at Square One. For this role, you have:

Your compensation + benefits

You appreciate the fact that Square One tailors your compensation and benefits in the same way it tailors policies for its clients. Your very competitive compensation and benefits plan includes:

Why work for Square One?

Probably the shortest and simplest answer for why you should work at Square One is that you want to be part of a team where each person’s expertise is respected and valued. You’re done working at places that tell you what to do, how to do it, and that don’t compensate you fairly.

Learn more

How to apply

If you would like to apply for this position, email us your resume. You have our commitment that we respond to all applicants and questions. So, don’t hesitate to email us any questions.

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