Condo insurance that customers love and trust
Most policies protect your personal property and your liability. But only Condo Owner’s Protection from Square One safeguards against shortfalls in your condo corporation’s insurance, and protects upgrades made to your unit. And that’s just the start.
Don't just take our word for it. Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
Thank you for the easy renewal for our home insurance. We have been very happy with Square One and were really happy that upon renewal our home insurance went down. I can not remember the last time, if ever, that upon renewing home insurance our policy for the year was less than the year before.
I spent a while looking at options for rental insurance. Even called a local broker. Square One provided, by far, the best process. The online forms clearly indicate what your options are, allow you to weigh the pros and cons of your selections against alternatives, and provide immediate feedback on price. The wording on the policy itself is also clear and easy to understand, and when I requested a callback to ask about coverage limits, I received a call right away, and the fellow I spoke with was super helpful.
I called various insurance providers to get quotes for my home insurance, but once I spoke to Kayla at Square One, it was clear that she had an in-depth knowledge of Square One products. Kayla had the patience to understand my needs and guide me through the entire process, an exceptionally intuitive approach and she tweaked the policy to my specific needs. I ended up switching home insurance for my other house too which I hadn’t planned. Thanks to Kayla for helping me save money without compromising my core needs.
When I phoned, Alaina was super helpful to me as a first-time buyer and patiently explained anything I had questions about. Then I thought it was pretty cool you could customize it and mull it over online before purchasing.
I had the unfortunate experience of navigating a flood shortly after moving into our new apartment. It's supposed to be a pain in the rear to go through the claims process. It's confusing, it even feels a bit embarrassing—but the team at Square One (and their partners) were incredible to deal with. They made a really bad situation good(-ish). Super responsive, sympathetic to what happened, treated me like a human. I'm a customer for life ... if only they offered more than just property insurance!
The people I dealt with were polite, understandable, and especially patient and clear in explaining options or choices. They were never pushy, patronizing or arrogant. It was a pleasure.
I literally set up new rental insurance at my new place in less than 10 minutes online. The questioning was easy, thorough and concise. I had my new policy by email just a minute after completing it online. Pricing was very fair with yearly and monthly payment options. Highly recommend!
Had 7 minutes to get this done while riding the SkyTrain home and got it completed as I rolled into my stop. Kudos!
I called to transition my policy to another type. I was worried it would be complex and time-consuming. Instead, it was easy peasy, smooth, and everything was reviewed with me and all my questions answered. I'm always so impressed by Square One!
I asked quotes from a variety of providers, and after going through reviews and coverages, I'm glad I chose Square One. Whereas other companies automatically add coverage for things you might not need (jewellery, sporting equipment, etc.), Square One allows you to decide what you want covered and just how much you want the coverage and deductible to be. I'm feeling extremely comfortable moving into my new place with this policy... although I sure hope I never need to use it!
Six reasons why you'll love Square One
4.7 out of 5. That's how customers rate Square One Insurance Services after writing 24,690 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we're changing condo insurance.
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
All policies from Square One are comprehensive – this is the highest level of protection currently available in Canada. We make it easy for you to protect your things from common perils (such as water damage and theft). And, with Condo Owner’s Protection, you get complete peace of mind; we cover everything that your condo corporation doesn't.
Upfront and personal
Condo Owner’s Protection includes unlimited access to a 24/7 legal advice helpline for condo-related issues, like what to do if you have a noisy neighbour. We also provide a free expert appraisal of your condo corporation’s insurance policy. So, you know exactly what risks you’re exposed to.
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own.
Need to make a claim?
Making a claim with Square One is easy. In fact, most of the process can be done online. You'll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted.
Interest-free monthly payments
We’re confident you’ll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually and there’s no fixed-term contract. You can also change your payment preferences through your online account.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
Learn how you’re protected
with Square One
When you buy condo insurance from us, the experience is straightforward from quote to claim. View the sections below to learn about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Personal property and specialty coverages. Traditional providers don't give you much control when it comes to insuring the contents of your home. They include pre-packaged protection that is based on your house's rebuild cost. And, they automatically include protection for specialty property whether you own it or not.
At Square One, you decide what specialty property you insure and for how much. You also decide how much protection you need for your most common personal property, which includes appliances, electronics, furniture, and clothing.
Bicycles, sporting equipment and watercraft: This optional coverage protects any personal and portable equipment used for athletic or recreational activities. This includes cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing, snowboarding, surfing and windsurfing. It also protects commercially manufactured boats, canoes and kayaks. Any watercraft must be no more than 20 feet in length and, if motorized, must have no more than 100 horsepower in total. And, it protects related property like accessories, equipment and trailers.
Business property: This optional coverage protects any property that you use as part of your trade, profession or occupation. If used for both business and personal purposes, it must be insured as business property. Note that this coverage does not protect business operations/exposures in any other way.
Fine arts and collectibles: This optional coverage protects visual art, including paintings, sculptures, drawings, limited edition prints, and other pieces that cannot be easily replaced, like hand-woven or hand-knotted rugs or carpets made in Asia. It also protects any items collected as a hobby, for display, or as an investment, whose value may appreciate, including sports card collections, first edition books, and coin collections. And, it protects any porcelain ware, plates, cups, saucers that are used on special occasions; eating and serving utensils made of silver that are also used on special occasions; and figurines made of porcelain or ceramic material.
Jewellery and watches: This optional coverage protects objects designed for the adornment of the body, including necklaces, bracelets, rings, earrings, watches and precious stones.
Condo coverages. With Square One, you get the best condo insurance in Canada. You know that saying, “You get what you pay for?” It’s true. Our policy may cost a little more, but it’s there when you need it. Our optional Condo Owners Protection coverage includes:
Blanket coverage for all condo damage: You select a single limit that covers damage to your unit and its improvements, insurance assessments from your condo corporation, and shortfalls under your condo corporation's commercial insurance policy.
Expert review of your needs: Send us your condo corporation's commercial insurance policy and we’ll determine what you need to be properly protected.
Legal advice helpline: Have an issue with a building bylaw or a noisy neighbour? Our policy includes unlimited access to a legal advice helpline for any condo-related issue.
Other coverages. There are a few other coverages that are essential to any insurance policy, including liability protection.
Additional living expenses: This mandatory coverage protects against increases in living expenses you incur because your home can't be lived in. This could be a result of damage to your home from an insured loss or an order to evacuate your home as a result of a sudden and accidental event.
Identity theft and financial loss: Protects against financial losses resulting from the theft of your identity. Also protects against expenses incurred to fix your personal credit rating after your identity has been stolen.
Policy deductibles. A policy deductible is the amount you must pay before your home insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you pay $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.
Below are the various deductibles that may apply. It's important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.
Inland flood: This deductible applies to each insured loss resulting from an inland flood. If this deductible applies, you may be presented with a couple options. Please note that not all areas are eligible for inland flood protection.
Glass: This policy protects against damage to glass that forms part of your home, including windows and sliding doors, subject to the standard deductible. For a small additional charge, you can eliminate the deductible for glass damage.
Comprehensive protection. At Square One, you get a comprehensive (all-risk) policy. That means you're protected against all types of loss, except for those listed in the exclusions. Commonly covered losses include break-ins, burst pipes, hailstorms, fires, and more. Commonly excluded losses include coastal floods, repeated leakage, and wear and tear.
For complete details on what is and isn’t covered, please refer to your policy wordings or download our sample wordings.Download sample policy wordings
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly: