When I phoned, Alaina was super helpful to me as a first-time buyer and patiently explained anything I had questions about. Then I thought it was pretty cool you could customize it and mull it over online before purchasing.

I had the unfortunate experience of navigating a flood shortly after moving into our new apartment. It's supposed to be a pain in the rear to go through the claims process. It's confusing, it even feels a bit embarrassing—but the team at Square One (and their partners) were incredible to deal with. They made a really bad situation good(-ish). Super responsive, sympathetic to what happened, treated me like a human. I'm a customer for life ... if only they offered more than just property insurance!

The people I dealt with were polite, understandable, and especially patient and clear in explaining options or choices. They were never pushy, patronizing or arrogant. It was a pleasure.

I literally set up new rental insurance at my new place in less than 10 minutes online. The questioning was easy, thorough and concise. I had my new policy by email just a minute after completing it online. Pricing was very fair with yearly and monthly payment options. Highly recommend!

Had 7 minutes to get this done while riding the SkyTrain home and got it completed as I rolled into my stop. Kudos!

I called to transition my policy to another type. I was worried it would be complex and time-consuming. Instead, it was easy peasy, smooth, and everything was reviewed with me and all my questions answered. I'm always so impressed by Square One!

I asked quotes from a variety of providers, and after going through reviews and coverages, I'm glad I chose Square One. Whereas other companies automatically add coverage for things you might not need (jewellery, sporting equipment, etc.), Square One allows you to decide what you want covered and just how much you want the coverage and deductible to be. I'm feeling extremely comfortable moving into my new place with this policy... although I sure hope I never need to use it!

This is my first insurance policy purchase and it was super easy! I felt like everything was explained clearly and I understand my policy completely. And best of all, it took less than 10 minutes on my laptop to do!

Such a painless process. Transparent and easy to follow along. I love picking and choosing the coverages that I want and seeing my payments adjust accordingly, instead of an agent telling me what insurance coverages I have and what I will be paying. I highly recommend Square One. My rate actually dropped from what I paid last year! Amazing.

After struggling with several brokers and insurance providers over the phone to get a reasonably-priced quote, I decided to give this one a try. Quick, easy, and very reasonable prices. No phone, just a simple form filled out online and a standard online payment. Proof of insurance ready immediately. All insurance should be this simple.