Complete protection for your contents and accidental damage to your landlord’s property

Tenant insurance that customers love and trust

Protect yourself and your possessions with Canada’s only customizable home insurance policy. With Square One, you can personalize your limits, coverages and deductibles. In other words, you choose what to insure and how much to insure it for.

Our policies are fully comprehensive and protect against all major types of loss. And the best part? Policies start from just $15/month. Keep reading to learn more about what makes Square One unique.

Different than other providers

Six reasons why you’ll
love Square One

4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 9,967 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing home insurance.

Digital platform

With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a phone call away.

Superior protection

All Square One policies are comprehensive (all-risk). This represents the highest level of protection currently available in Canada. We make it easy for you to protect your things from common perils (such as water damage and theft). And we protect your belongings on a replacement cost basis, with no charge for depreciation.

Liability coverage included

Our tenant insurance policies also protect against accidental personal and property damage to others. So, whether your neighbour slips on your porch or you hit a stranger with your golf ball on vacation, you can rest assured that Square One has you covered.

Personalized coverage

All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or sporting equipment) you can also add coverage to your policy. That way, you only pay to insure what you actually own.

Online claims portal

Making a claim with Square One is easy. In fact, most of the process can be done online. We’ll provide a dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted in Canada.

Interest-free monthly payments

We’re confident you’ll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually and there’s no fixed-term contract. You can also change your payment preferences through your online account.

Illustration of a family with the son holding a balloon

Personal property and specialty coverages. Traditional providers don't give you much control when it comes to insuring the contents of your home. They include pre-packaged protection that is based on your house's rebuild cost. And, they automatically include protection for specialty property whether you own it or not.

At Square One, you decide what specialty property you insure and for how much. You also decide how much protection you need for your most common personal property, which includes appliances, electronics, furniture, and clothing.

Bicycles, sporting equipment and watercraft: This optional coverage protects any personal and portable equipment used for athletic or recreational activities. This includes cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing, snowboarding, surfing and windsurfing. It also protects commercially manufactured boats, canoes and kayaks. Any watercraft must be no more than 20 feet in length and, if motorized, must have no more than 100 horsepower in total. And, it protects related property like accessories, equipment and trailers.

Business property: Protects property that you own or use for profit or compensation, including inventory, tools, computers and other equipment. Items used for both business and personal purposes must be insured as business property. This coverage does not protect business income, operations, or other exposures.

Fine arts and collectibles: This optional coverage protects visual art, including paintings, sculptures, drawings, limited edition prints, and other pieces that cannot be easily replaced, like hand-woven or hand-knotted rugs or carpets made in Asia. It also protects any items collected as a hobby, for display, or as an investment, whose value may appreciate, including sports card collections, first edition books, and coin collections. And, it protects any porcelain ware, plates, cups, saucers that are used on special occasions; eating and serving utensils made of silver that are also used on special occasions; and figurines made of porcelain or ceramic material.

Jewellery and watches: This optional coverage protects objects designed for the adornment of the body, including necklaces, bracelets, rings, earrings, watches and precious stones.

Personal property: This mandatory coverage protects all the other "moveable" property you own. This includes appliances, household goods, electronics, furniture and clothing in your home, garage and storage unit. This coverage does not protect any specialty property, which includes: bicycles, sporting equipment and watercraft; business property; fine arts and collectibles; jewellery and watches; and landlord's property.

Other coverages. There are a few other coverages that are essential to any insurance policy, including liability protection.

Additional living expenses: This mandatory coverage helps protect you against increased living costs if your home becomes uninhabitable due to damage from an insured loss or an evacuation order from a sudden, accidental event. Whether you're a homeowner or renter, you may still be responsible for your regular housing payments during repairs, including utilities. A rent rebate or mortgage relief is not guaranteed. Coverage for temporary accommodation is especially important for managing added expenses while your home is being restored.

Identity theft and financial loss: Protects against financial losses resulting from the theft of your identity. Also protects against expenses incurred to fix your personal credit rating after your identity has been stolen.

Legal protection: This optional coverage provides unlimited access to a telephone helpline through which you can receive legal or tax advice relating to any personal matter, except those relating to automobiles. In some cases, it also protects against legal costs to pursue or defend your personal rights.

Personal property on premises: In most cases, you won't have a lot of personal or specialty property on premises when building a new home or undertaking a major renovation to an existing home. That said; you can insure any "moveable" property you own that will be kept on premises during the period of construction or renovation. This typically includes appliances and household goods. Please note that this does not protect any specialty property, which includes: bicycles, sporting equipment and watercraft; business property; fine arts and collectibles; jewellery and watches; and landlord's property. Once the home is ready for occupancy, you'll have a wider range of personal and specialty property options.

Policy deductibles. A policy deductible is the amount you must pay before your home insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you pay $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.

Below are the various deductibles that may apply. It's important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.

Earthquake: This deductible applies to each insured loss resulting from an earthquake. While earthquakes don't happen often, they cause significant damage when they do. As such, earthquake deductibles tend to be higher than those for other types of loss. Depending on where you live, you may be presented with a couple options.

Glass: This policy protects against damage to glass that forms part of your home, including windows and sliding doors, subject to the standard deductible. For a small additional charge, you can eliminate the deductible for glass damage.

Inland flood: This deductible applies to each insured loss resulting from an inland flood. Please note that not all areas are eligible for inland flood protection.

Standard: This deductible applies to each insured loss not specifically mentioned earlier. For example, the earthquake deductible, not the standard deductible, applies to each insured loss resulting from an earthquake.

Hail: This deductible applies to each insured loss resulting from a hailstorm.

Comprehensive protection. At Square One, you get a comprehensive (all-risk) policy. That means you're protected against all types of loss, except for those listed in the exclusions. Commonly covered losses include break-ins, burst pipes, fires, theft, and more. Commonly excluded losses include coastal floods, repeated leakage, and wear and tear.

For complete details on what is and isn’t covered, please refer to your policy wordings or download our sample wordings.

Download sample policy wordings

Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. that’s why all Square One customers are protected by our commitment to handling claims fairly:

24/7 emergency claim line so we’re there whenever you need us

For emergency claims you’re guaranteed a response within 2 hours

For all claims, you’ll work with a single claims adjuster

Quickly track each stage of your claim online

We guarantee that all claims are dealt with fairly, transparently and quickly

you’re treated with respect and kept informed at every stage of your claim

Get a tenant insurance quote for as little as $15/month

Tenant insurance that customers love and trust

Six reasons why you’ll
love Square One

Digital platform

Superior protection

Liability coverage included

Personalized coverage

Online claims portal

Interest-free monthly payments

Learn how you’re protected with Square One

Recently purchased policies

Get a tenant insurance quote for as little as $15/month

Tenant insurance that customers love and trust

Six reasons why you’lllove Square One

Digital platform

Superior protection

Liability coverage included

Personalized coverage

Online claims portal

Interest-free monthly payments

Learn how you’re protected with Square One

Recently purchased policies

Six reasons why you’ll
love Square One